Launch into a dynamic career in aviation and develop the technical skills to be a sought-after member of airline ground crew or an aircraft baggage handler. Play a vital role in ensuring airport safety and security and work as part of a team in this fast-paced industry.
Through a mixture of theory and practical course work, learn to:
Handle situations involving disruptive passengers
Manage complex check-in desk procedures
Complete advanced driving on a simulated airport aircraft movement area
Operate airline communications systems
Apply emergency and evacuation procedures and safety instructions
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Skills to manage complex check-in desk procedures and handle situations involving disruptive passengers
The ability to drive on a simulated airport aircraft movement area and move baggage from location to location
A strong foundation to continue your studies and build on your career
Eligibility to register for an Aviation Reference Number
Some courses require evidence of previous experience or study before you can enrol
To be prepared for this course, we recommend that you have:
Experience using computers
A willingness to work varying shifts
Average physical fitness, such as push and pull handling when loading baggage
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like:
Aircraft Baggage Handlers and Airline Ground Crews load and unload baggage, direct planes, position staircases, fill aircraft fuel tanks and perform other aircraft ground services to ensure aircraft operations run efficiently.
Other jobs include: Customer service operations, Flight dispatch operations and Ground operations
To gain employment in the industry, you will need to apply for an Aviation Security Identification Card (ASIC). This is required by flight crew flying and general airport staff and can be obtained through ASIC issuing bodies. Depending on your state or territory or the airline, you may need to meet other regulatory requirements. It's important that you understand these requirements before enrolling in this course. Vist the Civil Aviation Safety Authority website for more information.
Take your study further with other courses offered at TAFE NSW:
The Certificate III in Aviation (Ground Operations and Service) does not have any pre-requisite courses.
The Certificate III in Aviation (Ground Operations and Service) does not have any post-graduate courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate III in Aviation (Ground Operations and Service) qualification, you’ll need to successfully complete 20 Units of competency, including 11 core and 9 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.