National code: HLT57715

Diploma of Practice Management

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Overview About this course

Facilitate the smooth-running of a health facility as you support patients through trying times and empower healthcare professionals to do their best work. Develop real-world skills you can take into an existing practice or start your own health facility.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Manage your employer’s health billing and accounting systems

  • Review and communicate staff performance

  • Oversee budgets and finance plans

  • Communicate ethical and legal compliance

  • Observe risk management and work health and safety (WHS) requirements

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Skills to respond to client questions and concerns

  • Communicate legal and ethical compliance to medical staff and patients

  • Oversee a real healthcare organisation’s budgets and financial plans

  • Manage the smooth-running of your organisation, its staff, clients, appointments, meetings, resources and operations

  • Delegate tasks and roles to a range of staff from doctors to receptionists

  • Skills and knowledge to start your own business

Suitability Is this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

  • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

Completion requirements

During your study you’ll need to provide your teacher with the following evidence:

  • A Working with Children Check (WWCC)

  • A National Police Check

  • Vaccination and health screenings

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Prior or current employment in the healthcare industry

  • Confidence working on your own and unsupervised

  • Good customer service skills

  • Responsibility handling confidential client information

  • Empathy and patience when working with patients

  • Excellent quick-thinking multitasking skills

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like: Practice manager of a small to medium-sized health practice and Allied health manager

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 1 Course

Begin here to gain experience and confidence in this study area.

Further study 0 Courses

Advance your skills to take your career to the next level

The Diploma of Practice Management does not have any post-graduate courses.

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Diploma of Practice Management does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Diploma of Practice Management qualification, you’ll need to successfully complete 15 Units of competency, including 10 core and 5 speciality units.

Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Manage quality customer service BSBCUS501

  • Manage budgets and financial plans BSBFIM501

  • Interpret and apply medical terminology appropriately BSBMED301

  • Manage people performance BSBMGT502

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Study options Find a location to enrol

Choose from the below study options and locations to discover what works with your lifestyle. Heart your favourites and compare courses.