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Information access

Accessing TAFE NSW Information

To promote open, accountable, fair and effective government in NSW, members of the public have a right to access government information. This right is restricted only when there is an overriding public interest against disclosing the particular information.

What is public access to government information?

The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) replaced the Freedom of Information Act 1989 (NSW) (the FOI Act) on 1 July 2010.

The GIPA Act establishes a comprehensive system for public access to government information.

The Act makes government information more accessible to the public by requiring government agencies to make certain sorts of information freely available; encouraging government agencies to release as much other information as possible; giving the public an enforceable right to make access applications for government information; and restricting access to information only when there is an overriding public interest against disclosure.

The public access to government information system is overseen by the Information and Privacy Commission.

The Information Commissioner's roles include:

  • Promoting public awareness and understanding of the Act.
  • Providing information, advice, assistance and training to agencies and the public.
  • Dealing with complaints about government agencies.
  • Investigating agencies' systems, policies and practices.
  • Reporting on compliance with the Act to the Minister responsible.

You can find more information about the Information and Privacy Commission on its website at

The GIPA Act complements other regimes by which the public can access information held by government. It does not detract from any other rights of access to information that exists under other legislation or policies.

Other legislation that may be particularly relevant includes the Personal Information and Privacy Protection Act 1998 and the Health Records and Information Privacy Act 2002, which allow individuals to obtain access to, and to apply for amendment of, personal information held about them by NSW government agencies. For more details please see the website of the NSW Privacy Commissioner.

How can I access information held by TAFE NSW?

1. Search on this website:

TAFE NSW publishes a large volume of material on this website. We try to release as much government information as possible, either through our website or in another appropriate way, and free of charge or at the lowest reasonable cost.

Under the Government Information (Public Access) Act 2009 the GIPA Act, certain information is required by law to be available on our website, free of charge.This is called "open access information" and includes our:

You should check the open access information at the links above to see if the information you are looking for is already available.

Prior to 1 July 2016, TAFE NSW's open access information was managed by the Department of Education on its website.

In addition to the "open access information" which TAFE NSW is required by law to make available, TAFE NSW also proactively releases a large volume of other information. Our agency information guide will give you some guidance about the other kinds of information TAFE NSW holds and releases publicly.

If you cannot find the information you are looking for on this website or the Department of Education's website, you can ask us whether the information has already been released by TAFE NSW proactively in some other form (for example, in printed form).

You can contact us on telephone (02) 9217 4463 to ask if the information you are after has been released by TAFE NSW either on this website or in another form. Some publications may only be available on the payment of a fee, but we will let you know if that is the case.

2. Make an informal request:

If the information you are after has not already been published by TAFE NSW, but is information which raises no particular concerns in terms of possible public interest reasons why it should be kept confidential, then TAFE NSW may be able to release it to you on request without the formalities of having to make a formal application.

If you think this applies to the information you are after you can contact us on telephone - (02) 9217 4463 - to make an informal request. We may ask that you provide details of your request in writing.

Generally, we try to release information we hold without the need for you to make a formal access application, unless there are good reasons to require one.

Under the GIPA Act, however, Government agencies are not required to release information without an access application. TAFE NSW reserves the right to require you to lodge an access application, particularly if there may be significant public interest considerations that need to be taken into account in deciding whether the information can be released or if you request a large volume of information or if it would otherwise take TAFE NSW a significant amount of time to consider your request.

3. Make a formal access application:

If the information you are seeking is not available on this website and is not otherwise routinely provided by TAFE NSW on request, then you have a right to formally apply for access to specific information.

You can make a formal application by downloading and completing the government information access form and sending it to us at the following address:

Information Officer

PO BOX 707


Tel. (02) 9217 4463

The GIPA Act says that we are only able to accept access applications that:

  1. Are in writing and sent to us at the address above;
  2. Clearly state you are requesting information under the Government Information (Public Access) Act 2009 (NSW);
  3. Enclose the $30 application fee;
  4. Have a return postal address as the address for correspondence; and
  5. Include as much specific information as necessary to enable us to identify the information you are asking for.

If your application does not include these five things, it will be invalid and will not be processed. If that happens, however, we will let you know and we will help you, if possible, by explaining how you can make a valid application.

Otherwise we will write acknowledging receipt of a valid access application within 5 working days, and will deal with your application within 20 working days (subject to any extension allowed for under the GIPA Act). If any extension of time is required to deal with your application, we will let you know in writing.

Application fees and processing charges

The application fee for making an access application is $30. Processing charges can also be imposed at the rate of $30 per hour. In some circumstances an advance deposit can be required. We will let you know in writing if that applies to your application.

Certain discounts may apply, including on financial hardship and public interest grounds – for more details see the Information and Privacy Commission's Fact Sheet: GIPA Act Fees and Charges.

Internal Review

You have the right to request an Internal Review of some (but not all) decisions made by TAFE NSW in response to a request for information under the Government Information (Public Access) Act 2009 (NSW). You have 20 working days after the notice of a decision has been sent to you to ask for an Internal Review. The review must be carried out by an officer who is no less senior than the person who made the original decision.

There is a $40 fee for an internal review application. You can use the TAFE NSW Internal Review Application form to lodge your request for an internal review. This form outlines what types of decisions can be reviewed.

TAFE NSW Disclosure Log

Our disclosure log is a record of information that TAFE NSW has released, in response to a specific request from an individual or organisation under the Government Information (Public Access) Act 2009 (the GIPA Act), that TAFE NSW thinks could also be of interest to other members of the public.

Documents released by TAFE NSW prior to 1 July 2016 are available on the Department of Education's disclosure log which can be accessed on their website.

The disclosure log sets out the date the decision was made to release the information; a description of the information released; and details about whether that information is currently available and how it can be accessed.

Our disclosure log is continuously updated as additional information is released under the GIPA Act.

TAFE NSW Policy documents and tabled documents

Policy Documents

Policy documents are those that guide our decisions, actions and procedures in fulfilling our public functions.

The Government Information (Public Access) Act 2009 requires that all of TAFE NSW's current policy documents be made available on this website (unless there are overriding public interest reasons why this cannot be done).

Our policy documents are available under TAFE NSW Policy Documents.

Tabled Documents

From time to time other documents are tabled in the Parliament concerning TAFE NSW. These tabled documents are also available under TAFE NSW Tabled Documents

Documents concerning TAFE NSW that were tabled in Parliament prior to 1 July 2016 are available from the Department of Education.

TAFE NSW Register of Government Contracts

Certain contracts that TAFE NSW enters with the private sector, as well as certain tender information, is made publicly available on the Government's tenders website.

Advertising Compliance Certificate

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