Skip to main content
    Back to:Get started

    Change your known password

    If you know your TAFE NSW account password but need to change it, follow the steps on this page.

    If you’ve forgotten your password, find out how to reset your password.

    Please note you can only reset your password once every 24 hours using the self service option. After that you will need to call our helpline.

    Step 1

    Go to the TAFE NSW login page: my.tafensw.edu.au and log in using your student username and password.

    alt=””

    Step 2

    In the student hub, select your initials in the top right-hand corner of the page.

    Select ‘Reset password’.

    alt=””

    Step 3

    Enter your 'Username', 'Current password' and 'New password'.

    Make sure your new password:

    • uses 8 or more characters

    • includes upper-case and lower-case letters

    • uses at least one symbol: !@#$%^&

    • does not use the same character 3 times in a row, for example, AAA.

    Select ‘Submit’.

    alt=””

    Step 4

    If you have successfully reset your password, you’ll see a ‘We’ve updated your password’ message.

    Select ‘Continue’.

    alt=””

    Avoid account lockouts

    To avoid your account locking, go into your wi-fi settings to remove or ‘forget’ and reconnect to the TAFE NSW wi-fi using your new password. Visit our library services website to learn how to forget a wi-fi network on your device.

    This will prevent your device from trying to connect to campus wi-fi using your old password next time you’re on campus.

    If your account has locked, find out how to unlock your account.

    Forget a wi-fi network

    We’re here to help

    If you need help, first contact your teacher. If you need further support, contact the Student Technology Help Desk.