Prepare to become a community services worker in the fastest-growing sector in Australia. Learn to respond to client needs by providing quality care, empowering and facilitating their interests and advocating for their needs.
Through a mixture of theory and practical course work, learn to:
Form caring and supportive relationships with people accessing services
Manage conflict and respond to concerning behaviours
Provide individualised support and respond to client needs
Work with a diverse range of people
Work within work health and safety guidelines
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally accredited qualification at Certificate III level
Gain experience in our simulated organisation, the Indigo Community Services and Health Hub
Hear from specialist guest speakers
A pathway to continue your study and a good foundation for a career in community services
Some courses require evidence of previous experience or study before you can enrol
There are no entry requirements for this qualification. You can enrol today.
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
During your study you’ll need to provide your teacher with the following evidence:
A Working with Children Check (WWCC)
A National Police Check
Vaccination and health screenings
To be prepared for this course, we recommend that you have:
The ability to use a computer and Microsoft Word
Basic literacy and communication skills
An enjoyment of working with people
Empathy, patience, and the capacity to empower others
The ability to work with people in difficult situations and circumstances
This qualification contains content, concepts and scenarios that may be distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like:
Welfare Support Workers provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.
Other jobs include: community services support worker and community services worker.
Take your study further with other courses offered at TAFE NSW:
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate III in Community Services qualification, you’ll need to successfully complete 12 units of competency, including 5 core and 7 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.