Begin a rewarding career as a community services assistant or support worker in an industry where you will help make a difference to the lives of others. Develop foundational skills and build your professional profile as you inspire change and support those around you to reach their full potential.
Through a mixture of theory and practical course work, learn to:
Work with a diverse range of people
Work efficiently in community service settings
Communicate well with others
Organise and complete daily tasks
Participate in workplace health and safety
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally accredited qualification at Certificate II level
Engage in community service facilities and interact with a range of industry professionals
Exposure to industry specialist guest speakers
The ability to volunteer in annual events or with local organisations
Confidence in your study skills and a taste of the community services industry
A pathway to continue your study and enhance your career opportunities in the community services industry
Some courses require evidence of previous experience or study before you can enrol
There are no entry requirements for this qualification. You can enrol today.
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
During your study you’ll need to provide your teacher with the following evidence:
A Working with Children Check (WWCC)
A National Police Check
Vaccination and health screenings
Any additional evidence your work placement provider requires
To be prepared for this course, we recommend that you have:
The ability to use a computer and Microsoft Word
Basic literacy and communication skills
Patience and a helpful, kind nature
This qualification contains content, concepts and scenarios that may be distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like:
Community Workers facilitate community development initiatives and collective solutions within a community to address issues, needs and problems associated with recreational, health, housing, employment and other welfare matters.
Other jobs include: assistant community services worker, contact officer, customer service staff, personal care assistant, receptionist and support worker.
Take your study further with other courses offered at TAFE NSW:
The Certificate II in Community Services does not have any pre-requisite courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate II in Community Services qualification, you’ll need to successfully complete 9 units of competency, including 5 core and 4 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.