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- Certificate IV in Housing
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Overview
About this course
Put yourself on the front lines of the housing crisis. Build relationships with people who are homeless or at risk of homelessness. Understand your responsibilities as a housing officer and explore the many services that can assist your clients.
Outcomes
What you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
build caring and supportive relationships with people from different backgrounds
follow duty of care and report concerns
understand and focus on your clients’ needs
refer clients to the right services
recognise and respond to complex client issues
understand legal steps for applications, leases, rent and late payments.
Course outcomes
Learn core skills that prepare you for opportunities in your chosen field.
A nationally recognised qualification at certificate IV level.
A clear understanding of the housing and homelessness sectors.
Skills to support people who are homeless or at risk of homelessness.
A strong pathway to further study and career opportunities.
Suitability
Is this course right for you?
Entry requirements
This course requires evidence of previous experience or study before you can enrol.
Traineeship
You must be employed as a trainee in the industry.
Your Apprenticeship Connect Australia Provider (ACAP) must submit your Training Proposal Plan (TPP).
Visit our apprenticeships and traineeships page for more information.
Completion requirements
During your study you'll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend that you have:
empathy, patience and resilience
the ability to support people from diverse backgrounds
the ability to deal with challenging situations
strong verbal and written communication skills
access to a computer with good internet connection
basic computer skills
willingness to get a Working with Children Check and National Police Check.
The following foundation skills
You take charge of your learning and can finish tasks on time by yourself.
You can read longer texts and understand their main ideas.
You can write longer paragraphs and texts that explain your ideas clearly.
You can solve maths problems you often see in real life.
You can join group talks and share your ideas clearly.
You can use digital tools to do everyday tasks like writing or finding information.
We tailor our courses to meet local community needs, so some campuses may have extra entry requirements. Check your preferred location for details. Need help preparing? Contact us for support.
Find Your Fit
This simple tool guides you to a suitable course level based on your foundation skills and confidence.
Pathways
Future career and study options
Career pathways
Our graduates go onto roles like: housing officer, client contact officer, housing support worker, tenant officer, tenant advocate, homelessness liaison officer, customer support officer, homelessness outreach worker, homelessness support worker, crisis accommodation worker and case manager.
Licensing
To work in the industry, you will require a Working with Children Check (WWCC) and National Police Check (NPC). You may also require vaccinations depending on your workplace.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study1 Course
Begin here to gain experience and confidence in this study area.
Further study6 Courses
Advance your skills to take your career to the next level
Related study1 Course
Learn core skills that prepare you for opportunities in your chosen field.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Units
Units taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate IV in Housing qualification, you’ll need to successfully complete 15 units of competency, including 8 core and 7 speciality units.
Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units - 8
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Work with people experiencing or at risk of homelessnessCHCSOH013
Work legally and ethicallyCHCLEG001
Use communication to build relationshipsCHCCOM002
Recognise and respond appropriately to domestic and family violenceCHCDFV001
TAFE NSW services
Facilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs - be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning - an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations - get social with our student community
Study options