
Assist a wide range of customers with a variety of products as a pharmacy assistant. Discover your ability to multitask while supporting customers with healthcare needs. Prepare for further study in pharmacy dispensary or retail business.
Through a mixture of theory and practical course work, learn to:
use effective communication to support customers with a range of products that meet their health needs
understand a range of products for coughs, colds, skin conditions, stomach issues, allergies, pain and inflammation
read and understand pharmaceutical terminology and labels
assist with prescriptions
restock product shelves and set up store displays
assist pharmacists in providing and promoting health services.
Learn core skills that prepare you for opportunities in your chosen field.
A nationally accredited Certificate III qualification.
Skills to work in a pharmacy and speak with customers from diverse backgrounds.
The ability to support customers with a range of products that meet their health needs.
Skills to manage challenging customer situations.
Strong pathways to continue your studies and improve your job options.
This course requires evidence of previous experience or study before you can enrol.
There are no entry requirements for this course. You can enrol now.
You must be employed as a trainee in the pharmacy industry.
Your Apprenticeship Connect Australia Provider (ACAP) must submit your Training Proposal Plan (TPP).
Visit our apprenticeships and traineeships page for more information.
During your study you'll need to provide your teacher with the following evidence:
To be prepared for this course, we recommend that you have:
an interest in the health and wellbeing of others
good customer service skills
great communication skills
Language, Literacy and Numeracy (LLN) at a Year 10 high school level.
TAFE NSW may ask you to complete a Language, Literacy, Numeracy and Digital (LLND) skills test. This helps us to understand your individual study needs. We’ll make sure your LLND skills match the demands of the course. We can create a plan that supports your study success.
We tailor our courses to meet local community needs, so some campuses may have extra entry requirements. Check your preferred location for details. Need help preparing? Contact us for support.
This simple tool guides you to a suitable course level based on your foundation skills and confidence.
Our graduates go onto roles like:
Pharmacy Sales Assistants sell pharmaceutical goods, toiletries and related goods in retail pharmacies (Pharmacy Technicians are not included here, they are included in Medical Technicians).
29%
9,100 workers
32 years
$760
39 hours
Entry level
88% female
Strong Growth
Other jobs include: pharmacy assistant and pharmacy sales assistant.
Pharmacy assistants must follow laws and guidelines when supplying scheduled medicines, including those set by the Pharmacy Board of Australia. You need to follow these requirements throughout your course or traineeship.
Take your study further with other courses offered at TAFE NSW:
Begin here to gain experience and confidence in this study area.
Advance your skills to take your career to the next level
Learn core skills that prepare you for opportunities in your chosen field.
The Certificate III in Community Pharmacy does not have any related courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate III in Community Pharmacy qualification, you’ll need to successfully complete 19 units of competency , including 11 core and 8 speciality units.
Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs - be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning - an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations - get social with our student community