Help a wide range of customers access appropriate medical and cosmetic products as a pharmacy assistant. You’ll discover your ability to empathise and multitask as you help people feel better, then graduate ready for further study in pharmacy dispensary or retail business.
Through a mixture of theory and practical course work, learn to:
Discuss over the counter medications and products with customers
Familiarise yourself with cough and cold, skin and anti-fungal, gastrointestinal, allergy relief, analgesic and anti-inflammatory products
Read and understand pharmaceutical terminology and labelling
Restock product shelves and set up store displays
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Exposure to a real pharmacy and speak one-on-one with a wide range of customers from diverse age, cultural and language backgrounds
Confidence to recommend over-the-counter or cosmetic products to customers based on their symptoms or needs
Skills to marking-up or placing pharmacy products on sale in line with consumer demand
The ability to manage and de-escalate challenging customer situations
Strong pathways to continue your studies and enhance your career opportunities
This course requires evidence of previous experience or study before you can enrol
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
Depending on where you choose to study, there may be additional campus specific entry requirements for this qualification. You must meet these entry requirements before you enrol.
To be prepared for this course, we recommend that you have:
Good customer service
Great communication skills
Year-10 level English capabilities
An interest in the health and wellbeing of others
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like:
Pharmacy Sales Assistants sell pharmaceutical goods, toiletries and related goods in retail pharmacies (Pharmacy Technicians are not included here, they are included in Medical Technicians).
Other jobs include: Pharmacy assistant
Pharmacy assistants must comply with Federal, state or territory law and guidelines set by the Pharmacy Board of Australia at all times when supplying scheduled medicines. You will need to abide by these laws and guidelines throughout your traineeship and career in the industry.
Take your study further with other courses offered at TAFE NSW:
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate III in Community Pharmacy qualification, you’ll need to successfully complete 19 Units of competency , including 11 core and 8 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.