Broaden your knowledge and be prepared to apply for entry-level administrative positions in a medical environment. Learn how to process medical accounts, write and review documents, use medical terminology and maintain patient confidentiality.
Through a mixture of theory and practical course work, learn to:
Check and archive patient records as required
Follow confidentiality and privacy procedures
Store and appropriately secure patient records and other confidential documentation
Use appropriate medical terminology in oral and written communication
Prepare medical accounts for bulk billed and private patients
Access patient records
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally accredited Statement of Attainment
Credit toward a full qualification
Experience performing key administrative duties in a simulated healthcare practice
Exposure to industry professionals and access to a network of peers
A strong pathway to continue your study and enhance your career opportunities
Some courses require evidence of previous experience or study before you can enrol
There are no entry requirements for this qualification. You can enrol today.
To be prepared for this course, we recommend that you have:
An interest in the health industry
The ability to follow routines and procedures well
The autonomy to take responsibility for your own work under general supervision
Sufficient literacy and numeracy skills
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: medical centre administrator, support worker, ward clerk
Depending on your place of work, you may be asked to obtain a current Working With Children Check and be up to date with any necessary vaccination and health screenings. More information can be found here
Take your study further with other courses offered at TAFE NSW:
The Statement of Attainment in Medical Receptionist does not have any pre-requisite courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.