Course code: 900-82302

    Statement of Attainment in Medical Receptionist

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    OverviewAbout this course

    Broaden your knowledge and be prepared to apply for entry-level administrative positions in a medical environment. Learn how to process medical accounts, write and review documents, use medical terminology and maintain patient confidentiality.

    OutcomesWhat you'll gain

    Learning outcomes

    Through a mixture of theory and practical course work, learn to:

    • Check and archive patient records as required

    • Follow confidentiality and privacy procedures

    • Store and appropriately secure patient records and other confidential documentation

    • Use appropriate medical terminology in oral and written communication

    • Prepare medical accounts for bulk billed and private patients

    • Access patient records

    Course outcomes

    Gain practical experience and develop specialist skills that give you an advantage in the job market.

    • A nationally accredited Statement of Attainment

    • Credit toward a full qualification

    • Experience performing key administrative duties in a simulated healthcare practice

    • Exposure to industry professionals and access to a network of peers

    • A strong pathway to continue your study and enhance your career opportunities

    SuitabilityIs this course right for you?

    Entry requirements

    Some courses require evidence of previous experience or study before you can enrol

    • There are no entry requirements for this qualification. You can enrol today.

    Entry recommendations

    To be prepared for this course, we recommend that you have:

    • An interest in the health industry

    • The ability to follow routines and procedures well

    • The autonomy to take responsibility for your own work under general supervision

    • Sufficient literacy and numeracy skills

    TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

    PathwaysFuture career and study options

    Career pathways

    Our graduates go onto roles like: medical centre administrator, support worker, ward clerk


    Depending on your place of work, you may be asked to obtain a current Working With Children Check and be up to date with any necessary vaccination and health screenings. More information can be found here

    Study pathways

    Take your study further with other courses offered at TAFE NSW:

    Previous study0 Courses

    Begin here to gain experience and confidence in this study area.

    The Statement of Attainment in Medical Receptionist does not have any pre-requisite courses.

    Related study1 Course

    Strengthen your expertise and gain specialist skills to expand your employability.

    Your experience counts

    At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

    UnitsUnits taught in this course

    Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

    • Interpret and apply medical terminology appropriatelyBSBMED301

    • Prepare and process medical accountsBSBMED302

    • Maintain patient recordsBSBMED303

    • Apply the principles of confidentiality, privacy and security within the medical environmentBSBMED305

    TAFE NSW servicesFacilities and support

    TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

    • TAFE NSW Disability Support Service

    • TAFE NSW Language, Literacy and Numeracy (LLN) support

    • TAFE NSW Aboriginal Support; Learner support (ABE)

    • TAFE NSW Careers, Counselling and Pathways Service

    • TAFE NSW Libraries

    • Scholarship programs – be supported as you explore your talents and fulfil your potential

    • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

    • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

    • Student associations – get social with our student community

    Study optionsFind a location to enrol