Develop the skills to advance your IT career into roles such as technical support or web administration. Whether your interests lie in game development, networking, programming or databases, you'll gain the specialist knowledge to succeed.
Through a mixture of theory and practical course work, learn to:
Identify and resolve client ICT problems
Use introductory level coding techniques
Contribute to cyber security risk management
Comply with IP, ethics and privacy policies in ICT environments
Identify and evaluate emerging technologies and practices
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A strong pathway to continue your study and enhance your career opportunities
Opportunities to explore several areas of the IT industry, such as programming, game development or networking
Some courses require evidence of previous experience or study before you can enrol
To be prepared for this course, we recommend that you have:
Completed the Certificate III in Information Digital Media & Technology or IT electives in high school
Access to a desktop PC, laptop or equivalent computing device and a strong internet connection
An interest in developing and learning new skills
Good organisational skills and the ability to multitask
The capability to work as part of a team
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like:
ICT Support Technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.
Other jobs include: Help desk assistant/officer, ICT operations/user support, PC support, Technical support, Network administration, Web support and Database support
Take your study further with other courses offered at TAFE NSW:
The Certificate IV in Information Technology does not have any pre-requisite courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate IV in Information Technology qualification, you’ll need to successfully complete 20 Units of competency, including 7 core and 13 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.