National code: TLI20421

Certificate II in Supply Chain Operations

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Overview About this course

Gain the experience you need to take on entry-level roles in warehousing and logistics. Develop your communication skills, learn the roles, functions and responsibilities of the supply chain industry, and work safely in a warehouse environment.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Dispatch and replenish stock

  • Receive and package goods

  • Pick and process orders

  • Participate in stocktakes

  • Shift materials safely using manual handling methods

  • Use your product knowledge to complete work operations and deliver quality service to customers

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • The ability to complete workplace inductions or orientations and load and unload goods and cargo in a warehouse environment

  • Experience in identifying workplace hazards, assessing the risks and completing safety documentation

  • A sound understanding of the fundamentals of the chain of responsibility and your personal responsibilities in the industry

  • A strong pathway to continue your study and enhance your career opportunities

Suitability Is This Course Right For You?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • The ability to provide your own Personal Protective Equipment (PPE) including a hi-vis vest, safety glasses and steel cap boots

  • A reasonable level of physical fitness to undertake manual handling, lifting and loading of cargo into trucks

  • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

  • This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: Depot yard person, Despatch clerk, Inventory clerk, Loader, Pick packer, Reach truck/forklift driver, Receiving clerk, Store person, Transport clerk and Warehouse operator

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Certificate II in Supply Chain Operations does not have any pre-requisite courses.

Further study 0 Courses

Advance your skills to take your career to the next level

The Certificate II in Supply Chain Operations does not have any post-graduate courses.

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Certificate II in Supply Chain Operations does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate II in Supply Chain Operations qualification, you’ll need to successfully complete 14 Units of competency, including 5 core and 9 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Complete workplace induction procedures TLIL0007

  • Identify the roles and functions of the supply chain industry TLIX0023

  • Participate in basic workplace communication TLIE1003

  • Follow work health and safety procedures TLIF0025

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.