National code: BSB50320

Diploma of Human Resource Management

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Overview About this course

Progress your career as a human resources professional. Learn how to use empathy and resilience to maintain the engagement and performance of employees. Help businesses successfully adapt to rapidly changing environments.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Create staff management plans

  • Collaborate with management to ensure correct handling of staff complaints

  • Manage the recruiting process, selection and onboarding functions

  • Implement and monitor work health and safety processes and functions

  • Guiding people to reach their goals

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Specialist skills that will support selection, induction, separation and termination processes

  • Communicating key issues with all levels of a team, from junior staff to executives

  • A sound understanding of managing business risk

  • Highly developed skills in the professional development of staff

  • A nationally accredited diploma

  • A strong pathway to continue your study and enhance your career opportunities

Suitability Is this course right for you?

Entry requirements

This course requires evidence of previous experience or study before you can enrol

  • Completion of four units from the Certificate IV in Human Resource Management: BSBHRM411 (Administer performance development processes), BSBHRM412 (Support employee and industrial relations), BSBHRM415 (Coordinate recruitment and onboarding) and BSBHRM417 (Support human resource functions and processes), or equivalent competencies, as evidenced by a copy of your transcript. Equivalent competencies are predecessors to these units, which have been mapped as equivalent. Or

  • Have two years equivalent full-time relevant work experience, as evidenced by a copy of your resume

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Demonstrate excellent communication skills

  • Have the ability to work well under pressure

  • Have an empathetic nature

  • Can work in a team and can collaborate

  • Are confident using computers

  • Have Language, Literacy and Numeracy (LLN) at a Year 12 high school level

  • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

  • This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success

  • and ensures your LLN skills match the demands of the course.

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like:

Human Resource Adviser

Human Resource Advisers provide staffing and personnel administration services in support of an organisation's human resource policies and programs.

  • Full-time share Full-time workers usually work 35 hours or more a week (in all their jobs combined).


  • Employment size Employment size is the number of workers who do this as their main job.

    10,700 workers

  • Average age This is the average age of all workers in this job.

    37 years

  • Weekly pay Median earnings are shown for full-time, non-managerial employees paid at the adult rate, before tax or any amounts that are salary sacrificed. These figures are a guide to earnings only and should not be used to determine a wage rate.


  • Average full-time The average full-time hours that people in this role work each week.

    41 hours

  • Skill level rating Skill level ratings are based on the range and complexity of job roles. In general, the higher the skill level, the more formal education and training, previous experience or on-the-job training needed to be good at the job.

    Very high

  • Gender share

    80% female

  • Future growth The Department of Employment, Skills, Small and Family Business estimates the likely change in number of workers in this role, or industry, over the next 5 years. Future growth is the likely percentage change compared to all other job roles.

    Strong Growth

Other jobs include: human resources consultant, human resources business partner and human resources coordinator/officer.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 1 Course

Begin here to gain experience and confidence in this study area.

Further study 2 Courses

Advance your skills to take your career to the next level

Related study 1 Course

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Diploma of Human Resource Management qualification, you’ll need to successfully complete 12 units of competency, including 7 core and 5 speciality units.

Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Facilitate performance development processes BSBHRM521

  • Manage employee and industrial relations BSBHRM522

  • Coordinate the learning and development of teams and individuals BSBHRM523

  • Coordinate workforce plan implementation BSBHRM524

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Study options Find a location to enrol

Choose from the below study options and locations to discover what works with your lifestyle. Heart your favourites and compare courses.