National code: HLT47321

    Certificate IV in Health Administration

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    OverviewAbout this course

    Progress your healthcare career and learn to facilitate the smooth running of a healthcare facility or practice. Gain the leadership skills you need to move into health administration, practice management and supervisory health roles.

    OutcomesWhat you'll gain

    Learning outcomes

    Through a mixture of theory and practical course work, learn to:

    • Use and interpret medical terminology

    • Build customer service skills

    • Use administrative systems and workplace technology to enter and move patient appointments

    • Manage patient record-keeping systems

    • Lead and manage a team including recruiting and training junior staff members

    • Use health billing and accounting systems

    Course outcomes

    Gain practical experience and develop specialist skills that give you an advantage in the job market.

    • A nationally accredited certification

    • A pathway to further study in health administration

    • Credit toward the Diploma of Practice Management or other Certificate IV qualifications including Medical Practice Assisting and Allied Health Assistance

    • Specialist skills to manage a team in a healthcare environment

    • The confidence to organise and facilitate the effective running of a healthcare practice

    SuitabilityIs this course right for you?

    Entry requirements

    Some courses require evidence of previous experience or study before you can enrol

    • There are no entry requirements for this qualification. You can enrol today.

    • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

    Completion requirements

    During your study you’ll need to provide your teacher with the following evidence:

    • This course requires you to undertake practical assessments in a real health care facility. You'll be required to either travel to Sydney to complete the practical assessments at a TAFE organised workplace facility or source your own workplace facility. If you choose to source your own workplace facility, it will need to be approved by a TAFE assessor before you complete the assessment.

    Entry recommendations

    To be prepared for this course, we recommend that you have:

    • Experience working in the healthcare industry

    • Access to a healthcare facility or workplace to complete skills assessments

    • An interest in the health and medical industry

    • Empathy and patience to work with real-life patients

    • Strong organisational skills and the ability to multitask

    • Confidence using technology and workplace management systems

    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test. This helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

    TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

    PathwaysFuture career and study options

    Career pathways

    Our graduates go onto roles like: ward clerk, admissions clerk, practice manager, team leader in a healthcare facility, executive assistant and health administrator.

    Study pathways

    Take your study further with other courses offered at TAFE NSW:

    Previous study0 Courses

    Begin here to gain experience and confidence in this study area.

    The Certificate IV in Health Administration does not have any pre-requisite courses.

    Further study1 Course

    Advance your skills to take your career to the next level

    Related study1 Course

    Strengthen your expertise and gain specialist skills to expand your employability.

    Your experience counts

    At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

    UnitsUnits taught in this course

    Courses are made up of a combination of both core and specialty units. In the Certificate IV in Health Administration qualification, you’ll need to successfully complete 15 units of competency, including 9 core and 6 speciality units.

    Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

    Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

    • Apply the principles of confidentiality, privacy and security within the medical environmentBSBMED305

    • Respond effectively to behaviours of concernCHCCCS020

    • Communicate and work in health or community servicesCHCCOM005

    • Work with diverse peopleCHCDIV001

    TAFE NSW servicesFacilities and support

    TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

    • TAFE NSW Disability Support Service

    • TAFE NSW Language, Literacy and Numeracy (LLN) support

    • TAFE NSW Aboriginal Support; Learner support (ABE)

    • TAFE NSW Careers, Counselling and Pathways Service

    • TAFE NSW Libraries

    • Scholarship programs – be supported as you explore your talents and fulfil your potential

    • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

    • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

    • Student associations – get social with our student community

    Study optionsFind a location to enrol