National code: HLT47321

Certificate IV in Health Administration

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Overview About this course

Progress your healthcare career and learn to facilitate the smooth running of a healthcare facility or practice. Gain the leadership skills you need to move into health administration, practice management and supervisory health roles.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Use and interpret medical terminology

  • Build customer service skills

  • Use administrative systems and workplace technology to enter and move patient appointments

  • Manage patient record-keeping systems

  • Lead and manage a team including recruiting and training junior staff members

  • Use health billing and accounting systems

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited certification

  • A pathway to further study in health administration

  • Credit toward the Diploma of Practice Management or other Certificate IV qualifications including Medical Practice Assisting and Allied Health Assistance

  • Specialist skills to manage a team in a healthcare environment

  • The confidence to organise and facilitate the effective running of a healthcare practice

Suitability Is this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

  • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

Completion requirements

During your study you’ll need to provide your teacher with the following evidence:

  • This course requires you to undertake practical assessments in a real health care facility. You'll be required to either travel to Sydney to complete the practical assessments at a TAFE organised workplace facility or source your own workplace facility. If you choose to source your own workplace facility, it will need to be approved by a TAFE assessor before you complete the assessment.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Experience working in the healthcare industry

  • Access to a healthcare facility or workplace to complete skills assessments

  • An interest in the health and medical industry

  • Empathy and patience to work with real-life patients

  • Strong organisational skills and the ability to multitask

  • Confidence using technology and workplace management systems

  • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


  • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test. This helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like: ward clerk, admissions clerk, practice manager, team leader in a healthcare facility, executive assistant and health administrator.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Certificate IV in Health Administration does not have any pre-requisite courses.

Further study 1 Course

Advance your skills to take your career to the next level

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Certificate IV in Health Administration does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate IV in Health Administration qualification, you’ll need to successfully complete 15 units of competency, including 9 core and 6 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Use medical terminology in health care HLTCCD003

  • Implement and monitor infection prevention and control standards, policies and procedures HLTINF007

  • Facilitate a coordinated approach to client care HLTADM010

  • Apply the principles of confidentiality, privacy and security within the medical environment BSBMED305

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery options Find a location to enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.