Course code:
SIT50122
Course fee:
A$11,340 - A$12,470
Duration
1 Year
SCHOLARSHIPS
Learn more about Scholarships
LEARN NEW SKILLS
Through theory and practical course work, you will learn to:
- Lead and manage people
- Handle conflict
- Monitor operations
- Prepare and monitor budgets
- Interpret financial information
- Provide quality customer service
- Implement and monitor work health and safety practices
GAIN PRACTICAL EXPERIENCE
Build your experience and get practical skills in:
- Booking domestic and international travel itineraries
- Working with people from diverse social and cultural backgrounds
- Advancing sale techniques
- Exhibiting leadership and management
- Managing financial transactions
- Showcasing excellent customer service
DEVELOP YOUR PROFESSIONAL CONFIDENCE
Stand out in a global job market by developing a range of key soft skills that equip you with the confidence to work with colleagues and clients to make their travel dreams a reality:
- A sense of curiosity and adventure
- Great communication skills
- Interpersonal skills and enjoyment of working with people
- Patience and attention to detail
GLOBAL INDUSTRY DEMAND
The global travel and tourism market is forecast to grow to AUD $20,970 billion by 2027 - a combined annual growth rate of 5.2%.
The Asia Pacific region continues to dominate the global travel and tourism market, followed by the matured travel industries of North America and Europe.
New trends in tourism include:
- Polar tourism
- Space tourism
- Voluntourism (volunteering tourism)
- Luxury tourism
- Culinary tourism
INTERNATIONAL ENTRY REQUIREMENTS
When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.
Academic Requirements
- Year 12 or equivalent
English Language Requirements:
- Academic IELTS 5.5 or TOEFL (iBT) 46 or equivalent
- Or Completion of a TAFE NSW General English Program
TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you require may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.
To be prepared for this course, it is recommended that you have:
- Effective communication
- Attention to detail
- Aptitude for management and leadership
If you need help preparing for study, contact us about your options.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
STARTING DATES, COURSE FEES AND LOCATIONS
From mountains to oceans, from cities to country towns, international students can choose from a range of courses offered at multiple campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network and socialise.
Learn more about TAFE NSW study locations
| Locations | Starting Dates | Course Fees |
|---|---|---|
| Hamilton | Feb , Jul | A$11,340 |
| Northern Beaches | Feb | A$11,340 |
| Ryde | Feb , Jul | A$11,340 |
| Ultimo | Feb , Jul | A$11,340 |
| Locations | Starting Dates | Course Fees |
|---|---|---|
| Hamilton | Feb , Jul | A$12,470 |
| Northern Beaches | Feb , Jul | A$12,470 |
| Ryde | Feb , Jul | A$12,470 |
| Ultimo | Feb , Jul | A$12,470 |
ADDITIONAL COSTS
Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.
CAMPUS FACILITIES AND SUPPORT
TAFE NSW offers you a range of on campus study environments you will have access to industry specific computer rooms, study and presentation areas, as well as general student facilities to enhance your learning and student experience.
Student facilities, amenities and support services include:
- TAFE NSW Disability Support Service
- TAFE NSW Language, Literacy and Numeracy (LLN) support
- TAFE NSW Careers, Counselling and Pathways Service
- Studiosity - online access to a tutor
- LinkedIn Learning - an online resource which offers innovative courses and tutorials to improve your personal and professional skills
COURSE STRUCTURE AND UNITS
To receive this course students must complete all core units and a range of Additional units.
Note: Additional units may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit at that location. TAFE NSW does not guarantee that speciality units listed will be offered at each location and semester. You will receive your timetable from the teaching section on commencement and speciality units offered will be provided at that time.
- Packaging Rules 23 units must be completed.
- 13 core units
- 10 elective units consisting of:6 units from Group A 4 units from Group A, Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
- Any combination of electives that meets the above rules can be selected for the award of the Diploma of Travel and Tourism Management.
- Core Units
- BSBTWK501 Lead diversity and inclusion
- SIRXOSM007 Manage risk to organisational reputation in an online setting
- SITTIND003 Source and use information on the tourism and travel industry
- SITXCCS015 Enhance customer service experiences
- SITXCCS016 Develop and manage quality customer service practices
- SITXCOM010 Manage conflict
- SITXFIN008 Interpret financial information
- SITXFIN009 Manage finances within a budget
- SITXFIN010 Prepare and monitor budgets
- SITXHRM009 Lead and manage people
- SITXMGT004 Monitor work operations
- SITXMGT005 Establish and conduct business relationships
- SITXWHS007 Implement and monitor work health and safety practices
- SITTTVL001 Access and interpret product information
- SITTTVL002 Provide advice on international destinations
- SITTTVL003 Provide advice on Australian destinations
- SITTTVL004 Sell tourism products or services
- SITTTVL005 Prepare customer quotations
- SITTTVL006 Book tourism products and process documentation
- SITTTVL007 Use a computerised reservations or operations system
- SITTTVL009 Construct international airfares
- SITTTVL010 Construct advanced international airfares
- SITTTVL011 Provide specialist advice on cruises
- SITXCCS010 Provide visitor information
- SITTGDE016 Lead tour groups
- SITTGDE017 Prepare and present tour commentaries or activities
- SITXMGT006 Manage projects
- BSBSUS411 Implement and monitor environmentally sustainable work practices
KEEP LEARNING WITH TAFE NSW
From certificates to diplomas, degrees to study packages, you can take your study further with us.
STUDY PATHWAYS
Whatever your career ambitions, we will help you get there with a range of courses to develop your skills, build your knowledge and prepare you for work.
TAFE NSW is here to create exceptional learner experiences and provide quality, personalised services to make sure you achieve your goals.
Explore your study options across a range of disciplines and talk to your TAFE NSW Education Agent or contact us.
STUDY PACKAGES
Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.
TAFE NSW allows for two or more courses to be packaged together, either to meet the prerequisite requirements for a course or to plan your studies around your career goals. You can submit a single TAFE NSW application form and will be able to apply for one Student Visa for the full duration of the package.