International Course Info

Course code:


Course fee:

A$10,330 - A$10,500


1 Year


The Diploma of Community Services equips you with the skills and knowledge to support diverse clients with unique challenges. As you study, you'll develop skills in relationship building, organisational policy development, strategic service planning, and making informed referrals.

You’ll learn to lead cases under the supervision of experienced mentors, as you navigate the complexities of service program design, socio-legal considerations, and diversity. You might also explore trauma care or other niche areas.

In this course, you'll have the opportunity to undertake 200 hours of work placement that will broaden your skills and knowledge. You will establish your professional network by building relationships with employers, colleagues and other students.


Through a mix of theory and practical coursework, learn to:

  • Develop workplace communication strategies
  • Manage and lead person-centred approaches
  • Manage programs in the community services sector
  • Handle records and documentation in line with organisational policy and procedures
  • Work within interagency networks
  • Undertake service planning and program or project implementation
  • Lead a professional practice


Build your experience and get practical skills in:

  • Building caring and supportive relationships with people accessing services
  • Working with children and young people
  • Learning to work within a case management framework
  • Contributing to the review and evaluation of organisational policies and procedures
  • Engaging in person-centred interventions
  • Identifying and prioritising the goals of your clients
  • Making referrals to other appropriate services


Develop the qualities you need to get ahead in this industry:

  • Resilience
  • Empathy and patience
  • The ability to work with people from diverse backgrounds
  • A non-judgemental nature
  • Effective communication skills
  • Good organisational and time management skills


This qualification could help you prepare for roles like:

  • Case Worker/Manager
  • Community Services Worker
  • Domestic and Family Violence Worker
  • Youth Worker
  • Family Support Worker
  • Family Services Coordinator
  • Program Coordinator


When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

Academic Requirements:

English Language Requirements:

  • Academic IELTS 6.0 (with no individual band less than 5.5) or equivalent

TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.

Work placement builds on the knowledge and skills you gain in your course and helps prepare you for success in the work place.

During your course you'll undertake 200 hours of mandatory work placement.

TAFE NSW will arrange your work placement with a suitable industry employer.

To be prepared for this course, it is recommended that you have:

  • Basic computer skills
  • The ability to work independently and as a team
  • Patience and the ability to relate easily to people
  • A desire to improve your leadership skills

Important Information

This qualification contains content, concepts and scenarios that may be distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.

If you need help preparing for study, contact us about your options.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.


From mountains to oceans, from cities to country towns, international students can choose from a range of courses offered at multiple campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network and socialise.

Learn more about TAFE NSW study locations

LocationsStarting DatesCourse Fees
Nirimba Jul A$10,330
Ultimo Feb , Jul A$10,330
LocationsStarting DatesCourse Fees
Bankstown Feb , Jul A$10,500
Dubbo Feb , Jul A$10,500
Nirimba Feb , Jul A$10,500
Ultimo Feb , Jul A$10,500


Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.


TAFE NSW provides support services across all campus locations. Whatever your needs or circumstances, we have the resources, counselling and facilities to support you while you are studying.

We offer a range of support services including:

  • TAFE NSW Disability Support Service 
  • TAFE NSW Language, Literacy, and Numeracy (LLN) support  
  • TAFE NSW Careers, Counselling, and Pathways Service  
  • Smarthinking – online access to a tutor 
  • LinkedIn Learning – an online resource that offers innovative courses and tutorials to improve your personal and professional skills


To receive this course students must complete all core units and a range of Additional units. 

Note: Additional units may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit at that location. TAFE NSW does not guarantee that speciality units listed will be offered at each location and semester. You will receive your timetable from the teaching section on commencement and speciality units offered will be provided at that time.

  • Packaging Rules 20 units must be completed:
  • 12 core units
  • 8 elective units, consisting of at least 6 units from amongst the electives listed in Group A, B, C, D or E below
  • up to 2 units from the electives listed below, any endorsed Training Package or accredited course.
  • Core Units
  • CHCCCS004 - Assess co-existing needs
  • CHCCCS007 - Develop and implement service programs
  • CHCCCS019 - Recognise and respond to crisis situations
  • CHCCSM013 - Facilitate and review case management
  • CHCDEV005 - Analyse impacts of sociological factors on people in community work and services
  • CHCDFV001 - Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 - Work with diverse people
  • CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCLEG003 - Manage legal and ethical compliance
  • CHCMGT005 - Facilitate workplace debriefing and support processes
  • CHCPRP003 - Reflect on and improve own professional practice
  • HLTWHS003 - Maintain work health and safety
  • CHCADV001 - Facilitate the interests and rights of clients
  • CHCCOM002 - Use communication to build relationships
  • CHCCCS003 - Increase the safety of individuals at risk of suicide
  • CHCMHS001 - Work with people with mental health issues
  • CHCMHS007 - Work effectively in trauma informed care
  • CHCPRP001 - Develop and maintain networks and collaborative partnerships
  • CHCPRT025 - Identify and report children and young people at risk
  • CHCSOH013 - Work with people experiencing or at risk of homelessness


From certificates to diplomas, degrees to study packages, you can take your study further with us.


Whatever your career ambitions, we will help you get there with a range of courses to develop your skills, build your knowledge and prepare you for work.

TAFE NSW is here to create exceptional learner experiences and to support you on your study journey to make sure you achieve your goals.

Explore your study options across a range of disciplines and talk to your TAFE NSW Education Agent or contact us.


Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.

TAFE NSW allows for two or more courses to be packaged together, either to meet the prerequisite requirements for a course or to plan your studies around your career goals. You can submit a single TAFE NSW application form and will be able to apply for one Student Visa for the full duration of the package.