Gain foundational business skills that are valued across a range of industries. Prepare for your first job as an outstanding administrative assistant or confidently return to the workforce with up-to-date technology and communication skills.
Through a mixture of theory and practical course work, learn to:
Apply communication skills
Work alongside colleagues and managers
Plan and apply time management
Employ sustainable work practices
Contribute to the health and safety of self and others
Work with technology
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Practical learning via an online virtual enterprise environment
Practise using real workplace documents and scenarios
Transferable skills that can be used in any industry
A strong pathway to further study and career opportunities
Some courses require evidence of previous experience or study before you can enrol
There are no entry requirements for this qualification. You can enrol today.
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
To be prepared for this course, we recommend that you have:
Foundational experience in using computers and the internet
A desire to work in a business services support role
An interest in working with others
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like:
General Clerks perform a range of clerical and administrative tasks.
Other jobs include: office clerk, office assistant, customer service officer and reception staff.
Take your study further with other courses offered at TAFE NSW:
The Certificate II in Workplace Skills does not have any post-graduate courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate II in Workplace Skills qualification, you’ll need to successfully complete 10 units of competency, including 5 core and 5 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.