National code: ICT30120

Certificate III in Information Technology

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Overview About this course

Are you an analytical thinker with a passion for technology? Launch your career in the booming IT industry and, depending on your campus location, specialise in cyber security, game design, networking, support or web design.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Work and communicate effectively in an ICT environment

  • Install and optimise operating system software

  • Troubleshoot ICT problems

  • Apply the fundamentals of networking

  • Build simple websites

  • Apply introductory programming techniques

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Knowledge of office software, business and IT technology

  • Transferable skills that can be used across any industry

  • Access to a strong network of peers and teachers to support you during your TAFE NSW learning experience

  • A strong pathway to continue your study in the IT industry and enhance your career opportunities

Suitability Is This Course Right For You?

Entry requirements

This course requires evidence of previous experience or study before you can enrol

  • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

  • There are no entry requirements for this qualification. You can enrol now.

  • Traineeship

  • TAFE NSW also offers the Certificate III in Information Technology as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the IT industry as this course is delivered in the workplace

  • Have a signed traineeship contract

  • Thinking about a traineeship? Enquire today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Basic computer experience including Microsoft Office

  • Basic communication skills

  • An interest in communication and technology

  • Language, Literacy and Numeracy (LLN) at a Year 10 high school level

  • If you need help preparing for study, contact us about your options.

  • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

  • This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like:

ICT Customer Support Officer

ICT Customer Support Officers provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. They may work in call centres.

  • Full-time share Full-time workers usually work 35 hours or more a week (in all their jobs combined).

    87%

  • Employment size Employment size is the number of workers who do this as their main job.

    23,800 workers

  • Average age This is the average age of all workers in this job.

    38 years

  • Weekly pay Median earnings are shown for full-time, non-managerial employees paid at the adult rate, before tax or any amounts that are salary sacrificed. These figures are a guide to earnings only and should not be used to determine a wage rate.

    $1,490

  • Average full-time The average full-time hours that people in this role work each week.

    40 hours

  • Skill level rating Skill level ratings are based on the range and complexity of job roles. In general, the higher the skill level, the more formal education and training, previous experience or on-the-job training needed to be good at the job.

    High

  • Gender share

    20% female

  • Future growth The Department of Employment, Skills, Small and Family Business estimates the likely change in number of workers in this role, or industry, over the next 5 years. Future growth is the likely percentage change compared to all other job roles.

    Moderate Growth

Other jobs include: Help desk assistant/officer, ICT operations/user support, PC support and Technical support

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 1 Course

Begin here to gain experience and confidence in this study area.

Further study 1 Course

Advance your skills to take your career to the next level

Related study 3 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate III in Information Technology qualification, you’ll need to successfully complete 12 Units of competency, including 6 core and 6 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Identify IP, ethics and privacy policies in ICT environments ICTICT313

  • Provide ICT advice to clients ICTSAS305

  • Apply introductory programming techniques ICTPRG302

  • Securely manage personally identifiable information and workplace information BSBXCS303

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.