Become an administrative assistant and more in the exciting business world. This is a highly regarded qualification and a great starting point for your business services journey. Get a taste of different business areas and be ready to join the workforce or continue your business studies.
Through a mixture of theory and practical course work, learn to:
Use popular business software including Microsoft Office suite and Microsoft Teams
Respond to work health and safety issues
Organise your time and work priorities
Make suggestions regarding sustainable work practices
Think critically, problem solve and communicate in the workplace
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Exposure to realistic workplace documents, policies and procedures
Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite
Workplace communication techniques like active listening and questioning
Strong pathways to continue your studies and enhance your career opportunities
This course requires evidence of previous experience or study before you can enrol
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
There are no entry requirements for this qualification. You can enrol now.
TAFE NSW also offers the Certificate III in Business as a traineeship. To be eligible to enrol as a trainee you must:
Be employed in the business services industry as this course is delivered in the workplace
Have a signed traineeship contract
Thinking about a traineeship? Enquire today.
To be prepared for this course, we recommend that you have:
Language, Literacy and Numeracy (LLN) at a Year 10 high school level
A computer with internet access
Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic files
Confidence to work independently
TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.
This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: Administrative assistant, Customer service representative, Receptionist and General clerk
Take your study further with other courses offered at TAFE NSW:
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate III in Business qualification, you’ll need to successfully complete 13 Units of competency, including 6 core and 7 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.