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National code: BSB30120

Certificate III in Business

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Overview About this course

Become an administrative assistant and more in the exciting business world. This is a highly regarded qualification and a great starting point for your business services journey. Get a taste of different business areas and be ready to join the workforce or continue your business studies.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Use popular business software including Microsoft Office suite and Microsoft Teams

  • Respond to work health and safety issues

  • Organise your time and work priorities

  • Make suggestions regarding sustainable work practices

  • Think critically, problem solve and communicate in the workplace

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Exposure to realistic workplace documents, policies and procedures

  • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite

  • Workplace communication techniques like active listening and questioning

  • Strong pathways to continue your studies and enhance your career opportunities

Suitability Is this course right for you?

Entry requirements

This course requires evidence of previous experience or study before you can enrol

  • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

  • There are no entry requirements for this qualification. You can enrol now.

  • Traineeship

  • TAFE NSW also offers the Certificate III in Business as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the business services industry as this course is delivered in the workplace

  • Have a signed traineeship contract

  • Thinking about a traineeship? Enquire today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Language, Literacy and Numeracy (LLN) at a Year 10 high school level

  • A computer with internet access

  • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic files

  • Confidence to work independently

  • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

  • This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like: Administrative assistant, Customer service representative, Receptionist and General clerk

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 2 Courses

Begin here to gain experience and confidence in this study area.

Further study 3 Courses

Advance your skills to take your career to the next level

Related study 1 Course

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate III in Business qualification, you’ll need to successfully complete 13 Units of competency, including 6 core and 7 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Use inclusive work practices BSBTWK301

  • Engage in workplace communication BSBXCM301

  • Apply critical thinking skills in a team environment BSBCRT311

  • Participate in sustainable work practices BSBSUS211

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery options Find a location to enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.