National code: BSB40120

Certificate IV in Business

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Overview About this course

Gain the skills for success as an office supervisor, reception manager, personal assistant, and more. Learn in a simulated business environment and build knowledge that's valued across a range of industries.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Use digital technologies to communicate in the workplace and complete business tasks

  • Establish business relationships

  • Draft complex documents and create presentations

  • Communicate with colleagues and seniors

  • Think critically and make decisions in the workplace

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Exposure to realistic business environments

  • Confidence handling and producing real-life business documents

  • Experience using business technology like Microsoft Teams and Microsoft Office suite

Suitability Is This Course Right For You?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

  • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Completed your Higher School Certificate or equivalent level of study or

  • Completed a Certificate III in Business or

  • Approximately 2 years' relevant work experience in industry

  • Confidence in creating and managing multiple files across the Microsoft Office suite, such as compiling information using Excel spreadsheets and Word documents

  • Keyboard skills

  • Time management and organisational skills

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: personal assistant, administration supervisor, office supervisor, clerical supervisor, reception manager, administration coordinator, project administrator, office coordinator, administration assistant, office administrator, secretary and office team leader.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Certificate IV in Business does not have any pre-requisite courses.

Further study 1 Course

Advance your skills to take your career to the next level

Related study 1 Course

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate IV in Business qualification, you’ll need to successfully complete 12 units of competency, including 6 core and 6 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Build and maintain business relationships BSBTWK401

  • Use digital technologies to collaborate in a work environment BSBTEC404

  • Apply critical thinking to work practices BSBCRT411

  • Implement and monitor WHS policies, procedures and programs BSBWHS411

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.