National code: BSB40120

Certificate IV in Business (Administration)

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Overview About this course

Gain the skills to become the personal assistant to a CEO or office administrator of a dynamic business. Be the backbone of an organisation, with business administration skills for a wide range of industries.

Outcomes What You'll Gain

Learning Outcomes

Through a mixture of theory and practical course work, learn to:

  • Organise face-to-face and virtual meetings

  • Use business administration software including Microsoft Office suite and Microsoft Teams for workplace tasks and projects

  • Produce complex business documents

  • Make and deliver presentations

  • Oversee workplace projects

Course Outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Confidence organising people in a business and managing your boss's schedules

  • Exposure to realistic simulated office environments

  • Experience performing key business administration duties independently and in a team

  • Strong pathways to enhance your career opportunities

  • Confidence creating and managing complex business documents

Suitability Is This Course Right For You?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

  • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Completed your Higher School Certificate or equivalent level of study or

  • Completed a Certificate III in Business or

  • Approximately 2 years' relevant work experience in industry

  • Confidence in creating and managing multiple files across the Microsoft Office suite, such as compiling information using Excel spreadsheets and Word documents

  • Keyboard skills

  • Time management and organisational skills

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future Career and Study Options

Career pathways

Our graduates go onto roles like: Executive assistant to a CEO, Executive assistant, Personal assistant , Administration supervisor, Office supervisor, Clerical supervisor, Reception manager, Administration coordinator, Office coordinator, Administration assistant, Office administrator and Secretary

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 1 Course

Begin here to gain experience and confidence in this study area.

Further study 0 Courses

Advance your skills to take your career to the next level

The Certificate IV in Business (Administration) does not have any post-graduate courses.

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Certificate IV in Business (Administration) does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate IV in Business (Administration) qualification, you’ll need to successfully complete 12 Units of competency, including 6 core and 6 speciality units.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Apply critical thinking to work practices BSBCRT411

  • Build and maintain business relationships BSBTWK401

  • Use digital technologies to collaborate in a work environment BSBTEC404

  • Write complex documents BSBWRT411

TAFE NSW Services Facilities and Support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Smarthinking - online access to a tutor

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Delivery Options Find a Location to Enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.