International Course Info

Course code:


Course fee:



1 Year


Make a lasting impact on people's lives building a career in the community services sector with Certificate IV in Community Services. In this course, you'll develop the essential skills and expertise to excel in various community service roles.

Learn how to provide quality care across diverse areas such as child protection, mental health, domestic violence, disability, and alcohol and drugs.

Upon completion, you'll be prepared for a wide range of job opportunities within the community services sector. You'll also be prepared for further study with the Diploma of Community Services.

TAFE NSW is renowned for its commitment to high quality, practical learning. By choosing us, you're joining a community of people dedicated to uplifting society. With our guidance, you'll learn to provide client-centered support that truly makes a difference.


Through a mix of theory and practical coursework, learn to:

  • Design and deliver personalised services to individuals or groups
  • Provide practical support, advocacy or interventions
  • Use communication to build relationships
  • Assess the needs of people with domestic violence and/or alcohol and other drugs issues
  • Facilitate responsible behaviour
  • Follow safe work practices for self care and client care


Build your experience and get practical skills in:

  • Facilitating the interests and rights of clients
  • Communicating with clients and building positive relationships
  • Recognising and responding appropriately to domestic and family violence
  • Working within legal and ethical frameworks
  • Working with diverse people
  • Developing and maintaining networks and collaborative partnerships


Develop the qualities you need to get ahead in this industry:

  • A desire to work with people from diverse backgrounds
  • Effective communication skills
  • Empathy and patience
  • Conflict-management skills
  • The ability to work under pressure


This qualification could help you prepare for roles like:

  • Community Service Worker
  • Case Manager
  • Family Support Worker
  • Domestic Violence Worker
  • Outreach Officer


When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

Academic Requirements:

English Language Requirements:

  • Academic IELTS 6.0 (with no individual band less than 5.5) or equivalent

  • TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.

    To be prepared for this course, it is recommended that you have:

    • Good communication skills
    • Independence and teamwork skills
    • Patience and can relate easily to people
    • The physical ability to provide Cardiopulmonary Resuscitation (CPR) and first aid

    Important Information

    This qualification contains content, concepts and scenarios that may be distressing to people who have experienced traumatic events. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.

    If you need help preparing for study, contact us about your options.

    No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


    From mountains to oceans, from cities to country towns, international students can choose from a range of courses offered at multiple campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network and socialise.

    Learn more about TAFE NSW study locations

    LocationsStarting DatesCourse Fees
    Dubbo Jul A$13,100
    Ultimo Feb , Jul A$13,100
    LocationsStarting DatesCourse Fees
    Dubbo Feb , Jul A$13,100
    Ultimo Feb , Jul A$13,100


    Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.


    TAFE NSW provides support services across all campus locations. Whatever your needs or circumstances, we have the resources, counselling and facilities to support you while you are studying.

    We offer a range of support services including: 

    • TAFE NSW Disability Support Service 
    • TAFE NSW Language, Literacy, and Numeracy (LLN) support  
    • TAFE NSW Careers, Counselling, and Pathways Service 
    • Smarthinking – online access to a tutor 
    • LinkedIn Learning – an online resource that offers innovative courses and tutorials to improve your personal and professional skills

    You'll have the opportunity to practise your skills in simulated settings on campus. These settings have been designed and furnished to replicate a variety of community service facilities which include:

    • Counselling rooms
    • Drop-in centres / Day programs / Living skills programs
    • Refuges / Residential services for families, children or young people
    • Family meetings such as supervised contact visits and mentoring
    • Case Management meetings / Family group conferencing

    You'll also have access to a simulated workplace environment, A Indigo Community Services and Health Hub (a fictitious organisation). Here you'll be exposed to clients with simulated goals to help you gain real world community service experience. You'll be provided with access to relevant workplace documentation and resources including:

    • Organisation policies, procedures and protocols
    • Access to relevant current legislation, regulations, protocols and codes of practice
    • Workplace reporting processes
    • Client information
    • Legal and ethical considerations


    To receive this course students must complete all core units and a range of Additional units. 

    Note: Additional units may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit at that location. TAFE NSW does not guarantee that speciality units listed will be offered at each location and semester. You will receive your timetable from the teaching section on commencement and speciality units offered will be provided at that time.

    • Packaging Rules -15 units must be completed
    • 7 core units 8 elective units, consisting of at least 6 units from the electives listed below up to 2 units from the list below or any endorsed Training Package or accredited course. All electives chosen must contribute to a valid, industry-supported vocational outcome.
    • Core Units
    • CHCADV001 - Facilitate the interests and rights of clients
    • CHCCOM002 - Use communication to build relationships
    • CHCDFV001 - Recognise and respond appropriately to domestic and family violence
    • CHCDIV001 - Work with diverse people
    • CHCLEG001 - Work legally and ethically
    • CHCPRP001 - Develop and maintain networks and collaborative partnerships
    • HLTWHS002 - Follow safe work practices for direct client care
    • CHCAOD001 - Work in an alcohol and other drugs context
    • CHCCCS003 - Increase the safety of individuals at risk of suicide
    • CHCCCS004 - Assess co-existing needs
    • CHCCCS014 - Provide brief interventions
    • CHCCCS019 - Recognise and respond to crisis situation
    • CHCCCS033 - Identify and report abuse
    • CHCCDE019 - Work within a community development framework
    • CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety


    From certificates to diplomas, degrees to study packages, you can take your study further with us.


    Strengthen your expertise with a TAFE NSW community services study pathway:


    Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.

    TAFE NSW allows for two or more courses to be packaged together, either to meet the prerequisite requirements for a course or to plan your studies around your career goals. You can submit a single TAFE NSW application form and will be able to apply for one Student Visa for the full duration of the package.