International Course Info

Course code:


Course fee:



0.5 Year


The Certificate IV in Hospitality strengthens your hospitality skills and prepares you to work in a supervisory or team leader role in a wide range of hospitality organisations, including restaurants, hotels, clubs, pubs, cafes and bars.

Become a concierge, bar or gaming supervisor, shift manager or front office supervisor. Study with TAFE NSW and develop your knowledge of industry operations. You will learn essential leadership, communication and service skills for an exciting career that can serve you all over the world.

Practical training covering hospitality will be provided in 36 sessions (Approx.144 hours) as an integrated part of your studies. Training will be provided within a TAFE NSW operated restaurant at your enrolment location’.


  • Through a mix of theory and practical coursework, learn to:

  • Monitor work operations
  • Provide advice on food and beverage pairings
  • Enhance customer service experiences
  • Manage conflict in the workplace
  • Manage diversity in the workplace
  • Contribute to work health and safety procedures


Build your experience and get practical skills in:

  • Business operation skills
  • Working in a fast-paced environment
  • Providing excellent customer service
  • Implementing and monitoring safety
  • Making espresso coffee
  • Providing responsible service of alcohol
  • Creating reservations for accommodation


Develop the qualities you need to get ahead in this industry:

  • Leadership and management abilities
  • Strong communication and interpersonal skills
  • Problem solving strategies to meet client expectations
  • The ability to work independently and as part of a team
  • Attention to detail
  • Professionalism
  • A strong set of service values


This qualification could help you prepare for roles like:

  • Bar Supervisor or Team Leader
  • Concierge
  • Duty Manager
  • Food and Beverage Supervisor or Team Leader
  • Front Office Supervisor
  • Housekeeping Supervisor
  • Gaming Supervisor
  • Shift Manager


When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledgeand skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

Academic Requirements:

English Language Requirements:
  • Academic IELTS 6.0 (with no individual band less than 5.5) or equivalent

Additional Requirements:

  • The NSW Liquor and Gaming regulations require students to be 18 years of age or older if they are undertaking units that involve the service of alcohol and/or gaming operations.

TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.

To be prepared for this course, it is recommended that you have:

  • Good communication skills

If you need help preparing for study, contact us about your options.

The NSW Liquor and Gaming regulations require students to be at least 18 years old if they undertake units that involve the service of alcohol and/or gaming operations.

You need to be at least 18 years old to complete the electives below:


  • Provide responsible service of alcohol (RSA)
  • Provide responsible gambling services (RCG)

Students who complete the RSA and RCG electives will receive a competency card from NSW Liquor and Gaming, allowing you to serve or supply alcohol and/or work with gaming machines.


From mountains to oceans, from cities to country towns, international students can choose from a range of courses offered at multiple campus locations across the state. Experience our vibrant spaces such as libraries, cafes and gyms as well as places you can network and socialise.

Learn more about TAFE NSW study locations

LocationsStarting DatesCourse Fees
Kingswood Feb , Jul A$9,660
LocationsStarting DatesCourse Fees
Kingswood Feb , Jul A$9,660


Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from A$300 - $1,000 per course.


TAFE NSW provides support services across all campus locations. Whatever your needs or circumstances, we have the resources, counselling and facilities to support you while you are studying.

We offer a range of support services including: 

  • TAFE NSW Disability Support Service 
  • TAFE NSW Language, Literacy, and Numeracy (LLN) support  
  • TAFE NSW Careers, Counselling, and Pathways Service  
  • Smarthinking – online access to a tutor 
  • LinkedIn Learning – an online resource that offers innovative courses and tutorials to improve your personal and professional skills 


To receive this course students must complete all core units and a range of Additional units. 

Note: Additional units may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit at that location. TAFE NSW does not guarantee that speciality units listed will be offered at each location and semester. You will receive your timetable from the teaching section on commencement and speciality units offered will be provided at that time.

  • Packaging Rules 21 units must be completed.
  • 9 core units
  • 12 elective units consisting of 1 unit from Group A and 8 units from Group B
  • 3 units from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
  • Core Units
  • SITHIND008 - Work effectively in hospitality service
  • SITXCCS015 - Enhance customer service experiences
  • SITXCOM010 - Manage conflict
  • SITXFIN009 - Manage finances within a budget
  • SITXHRM007 - Coach others in job skills
  • SITXHRM008 - Roster staff
  • SITXHRM009 - Lead and manage people
  • SITXMGT004 - Monitor work operations
  • SITXWHS007 - Implement and monitor work health and safety practices

  • SITHIND005 - Use hygienic practices for hospitality service
  • SITXFSA005 - Use hygienic practices for food safety
  • SITHFAB021 - Provide responsible service of alcohol
  • SITHFAB022 - Clean and tidy bar areas
  • SITHFAB023 - Operate a bar
  • SITHFAB024 - Prepare and serve non-alcoholic beverages
  • SITHFAB025 - Prepare and serve espresso coffee
  • SITHFAB027 - Serve food and beverage
  • SITHFAB030 - Prepare and serve cocktails
  • SITHFAB034 - Provide table service of food and beverage
  • SITXFSA006 - Participate in safe food handling practices
  • SITHGAM022 - Provide responsible gambling services
  • SITHKOP014 - Plan catering for events or functions
  • SITHIND006 - Source and use information on the hospitality industry
  • BSBTWK201 - Work effectively with others
  • BSBTWK501 - Lead diversity and inclusion
  • BSBTWK503 - Manage meetings
  • SITXCOM009 - Address protocol requirements
  • BSBTEC301 - Design and produce business documents
  • SIRXOSM002 - Maintain ethical and professional standards when using social media and online platforms
  • SIRXOSM003 - Use social media and online tools
  • SIRXOSM006 - Develop and manage social media and online strategies
  • SITXFIN007 - Process financial transactions
  • SITXFIN008 - Interpret financial information
  • SITXMPR013 - Participate in cooperative online marketing initiatives
  • SITHACS009 - Clean premises and equipment
  • SITHACS010 - Provide housekeeping services to guests
  • SITHACS011 - Prepare rooms for guests
  • SITHACS013 - Provide porter services
  • SITHACS016 - Provide accommodation reception services
  • SITTTVL001 - Access and interpret product information
  • SITTTVL006 - Book tourism products and process documentation
  • SITTTVL007 - Use a computerised reservations or operations system
  • SITXCCS017 - Use a computerised booking system
  • SITXCCS010 - Provide visitor information
  • SITXCCS014 - Provide service to customers
  • SITXCRI003 - Respond to a customer in crisis
  • SITEEVT020 - Source and use information on the events industry
  • SITEEVT021 - Administer event registrations
  • SITEEVT022 - Provide event production support
  • SITXWHS005 - Participate in safe work practices
  • SITXWHS006 - Identify hazards assess and control safety risks


From certificates to diplomas, degrees to study packages, you can take your study further with us.


Build your expertise with a TAFE NSW hospitality study pathway:


Plan your study around your life with a TAFE NSW study package. Our study packages allow for multiple courses to be packaged together that can lead you to a TAFE NSW or an Australian University Bachelor Degree with credits. This gives you a one stop shop by completing your applications for the whole package through TAFE NSW allowing you to apply for one student Visa for the full duration of the package.