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    National code: SIT30125

    Certificate III In Tourism (Holiday Parks and Resorts)

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    Certificate III In Tourism (Holiday Parks and Resorts)
    Overview

    About this course

    Launch your career in tourism. Build a broad skill set as you learn day‑to‑day operations, administration and grounds maintenance. Work as part of a team and create positive customer experiences in roles such as receptionist or sales agent.

    Outcomes

    What you'll gain

    Learning outcomes

    Through a mixture of theory and practical course work, learn to:

    • provide tourism and travel industry information

    • work in a team and collaborate well with others

    • conduct reception and housekeeping duties

    • complete maintenance tasks

    • sell products and services

    • prepare quotes.

    Course outcomes

    Learn core skills that prepare you for opportunities in your chosen field.

    • A nationally accredited qualification at Certificate III level.

    • A strong foundation to start your career in the tourism industry.

    • Experience in a real or simulated work environment.

    • A range of practical skills to work confidently in a holiday park or resort.

    • Customer service and communication skills that are transferable across all industries.

    Suitability

    Is this course right for you?

    Entry requirements

    This course requires evidence of previous experience or study before you can enrol.

    • This course can be completed as part of a traineeship. Enquire today to check the eligibility requirements.

    • There are no entry requirements for this course. You can enrol now.

    Traineeship

    • You must be employed as a trainee in the industry.

    • Your Apprenticeship Connect Australia Provider (ACAP) must submit your Training Proposal Plan (TPP).

    • Visit our apprenticeships and traineeships page for more information.

    Entry recommendations

    To be prepared for this course, we recommend that you have:

    • a passion for tourism and travel

    • a interest in working in holiday parks and resorts

    • a love of physical tasks and working with your hands

    • the ability to communicate and work well with others

    • a passion for providing excellent customer experience.

    We tailor our courses to meet local community needs, so some campuses may have extra entry requirements. Check your preferred location for details. Need help preparing? Contact us for support.

    Find Your Fit

    This simple tool guides you to a suitable course level based on your foundation skills and confidence.

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    Pathways

    Future career and study options

    Career pathways

    Our graduates go onto roles like: holiday park attendant, holiday park receptionist , booking agent, customer service agent, inbound tour coordinator, reservation sales agent and visitor information officer.

    Study pathways

    Take your study further with other courses offered at TAFE NSW:

    Previous study0 Courses

    Begin here to gain experience and confidence in this study area.

    The Certificate III In Tourism (Holiday Parks and Resorts) does not have any pre-requisite courses.

    Further study1 Course

    Advance your skills to take your career to the next level

    Related study5 Courses

    Learn core skills that prepare you for opportunities in your chosen field.

    Your experience counts

    At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

    Units

    Units taught in this course

    Courses are made up of a combination of both core and specialty units. In the Certificate III In Tourism (Holiday Parks and Resorts) qualification, you’ll need to successfully complete 15 units of competency, including 4 core and 11 speciality units.

    Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

    Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

    • Source and use information on the tourism and travel industrySITTIND003

    • Provide service to customersSITXCCS014

    • Show social and cultural sensitivitySITXCOM007

    • Participate in safe work practicesSITXWHS005

    TAFE NSW services

    Facilities and support

    TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

    • TAFE NSW Disability Support Service

    • TAFE NSW Language, Literacy and Numeracy (LLN) support

    • TAFE NSW Aboriginal Support; Learner support (ABE)

    • TAFE NSW Careers, Counselling and Pathways Service

    • TAFE NSW Libraries

    • Scholarship programs - be supported as you explore your talents and fulfil your potential

    • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

    • LinkedIn Learning - an online resource which offers innovative courses and tutorials to improve your personal and professional skills

    • Student associations - get social with our student community

    Study options

    Find a location to enrol