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    National code: SIT50422

    Diploma of Hospitality Management

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    OverviewAbout this course

    Move confidently from managing daily operations to shaping the future direction of a resort, club or hospitality venue. Get ready for a supervisory role where you’ll inspire staff and deliver quality products and services.

    OutcomesWhat you'll gain

    Learning outcomes

    Through a mixture of theory and practical course work, learn to:

    • lead a team to perform at their best

    • manage conflict and monitor work operations

    • provide excellent customer service

    • manage financial transactions

    • identify and manage legal risks

    • apply safe and hygienic food safety practices.

    Course outcomes

    Gain practical experience and develop specialist skills that give you an advantage in the job market.

    • A nationally recognised diploma-level qualification.

    • Confidence to manage daily hospitality operations, including rostering and budgeting.

    • The opportunity to complete your Responsible Service of Alcohol (RSA) and/or Responsible Gambling Services (RCG), depending on your enrolment location.

    • A pathway into the Bachelor of Business, specialising in Hospitality and Hotel Management with TAFE NSW Degrees.

    • A strong pathway to continue your study and enhance your career opportunities.

    SuitabilityIs this course right for you?

    Entry requirements

    Some courses require evidence of previous experience or study before you can enrol.

    • There are no entry requirements for this qualification. You can enrol now.

    Traineeship

    • Be employed in the hospitality industry as this course is delivered in the workplace

    • Have a signed traineeship contract

    Entry recommendations

    To be prepared for this course, we recommend that you have:

    • reached at least 17 years of age so you can serve alcohol at course completion after turning 18

    • a willingness to work various hours and shifts during busy periods

    • an interest in leadership and management roles

    • a passion for the hospitality industry

    • well-developed communication skills

    • Language, Literacy and Numeracy (LLN) skills at a Year 12 level

    • identified any cultural considerations around serving alcohol, as alternate specialty units may be available.

    Note:

    • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills evaluation. This skills evaluation helps us to understand your individual study needs, to design an individualised plan that Study Support Services for Learners and ensures your LLN skills match the demands of the course.

    We tailor our courses to meet local community needs, so some campuses may have extra entry requirements. Check your preferred location for details. Need help preparing? Contact us for support.

    Find Your Fit

    This simple tool guides you to a suitable course level based on your foundation skills and confidence.

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    PathwaysFuture career and study options

    Career pathways

    Our graduates go onto roles like: function manager, bar, café or club manager, executive housekeeper, front office manager, gaming manager, motel, hotel or resort manager, venue manager and food and beverage manager.

    Licensing

    Liquor & Gaming NSW regulates the liquor industry in NSW. They have approved TAFE NSW to deliver this training. At the completion of your course, present your interim RSA/RCG certificates to Service NSW to get your competency card that permits you to work in the industry serving, selling or supplying alcohol. Please refer to the Liquor & Gaming NSW website for more information and for current costs. Recognition of NSW RSA and RCG competency in other jurisdictions: Responsible service of alcohol legislative and knowledge requirements differ across borders. Check with the relevant state authority to see if your NSW RSA and RCG competency is recognised.

    Study pathways

    Take your study further with other courses offered at TAFE NSW:

    Previous study2 Courses

    Begin here to gain experience and confidence in this study area.

    Further study0 Courses

    Advance your skills to take your career to the next level

    The Diploma of Hospitality Management does not have any post-graduate courses.

    Related study1 Course

    Strengthen your expertise and gain specialist skills to expand your employability.

    Your experience counts

    At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

    UnitsUnits taught in this course

    Courses are made up of a combination of both core and specialty units. In the Diploma of Hospitality Management qualification, you’ll need to successfully complete 28 units of competency, including 11 core and 17 speciality units.

    Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

    Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

    • Identify and manage legal risks and comply with lawSITXGLC002

    • Implement and monitor work health and safety practicesSITXWHS007

    • Lead and manage peopleSITXHRM009

    • Roster staffSITXHRM008

    TAFE NSW servicesFacilities and support

    TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

    • TAFE NSW Disability Support Service

    • TAFE NSW Language, Literacy and Numeracy (LLN) support

    • TAFE NSW Aboriginal Support; Learner support (ABE)

    • TAFE NSW Careers, Counselling and Pathways Service

    • TAFE NSW Libraries

    • Scholarship programs - be supported as you explore your talents and fulfil your potential

    • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

    • LinkedIn Learning - an online resource which offers innovative courses and tutorials to improve your personal and professional skills

    • Student associations - get social with our student community

    Info sessionsWant to know more?

    There are a total of 2 information sessions planned for this course. They'll take place at different locations across the state.

    You can view all sessions related to Food and Hospitality.

    Study optionsFind a location to enrol