National code: SIT50122

    Diploma of Travel and Tourism Management

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    OverviewAbout this course

    Explore unique destination possibilities and exotic cultures. Complement your passion for travel with current industry software skills, leadership and financial skills. Be eligible for managerial positions in a travel agency or in reservations.

    OutcomesWhat you'll gain

    Learning outcomes

    Through a mixture of theory and practical course work, learn to:

    • Coordinate tourism duties and promotional activities

    • Produce marketing strategies

    • Analyse tourism data

    • Lead a team and working with people from diverse social and cultural backgrounds

    • Provide excellent customer service

    • Apply advanced sales techniques

    • Manage financial responsibilities and budgets

    Course outcomes

    Gain practical experience and develop specialist skills that give you an advantage in the job market.

    • Experience using relevant software currently used in the tourism and travel industry

    • The ability to successfully lead a diverse team

    • Strong pathways to enhance your career opportunities and gain leadership roles

    SuitabilityIs this course right for you?

    Entry requirements

    This course requires evidence of previous experience or study before you can enrol

    • To be eligible for the advanced entry and 6 month delivery of this course, you must have completed one of the following as evidenced by a transcript or certificate:

    • SIT30122 - Certificate III in Tourism or equivalent

    • SIT30222 - Certificate III in Travel or equivalent

    • SIT40122 - Certificate IV in Travel and Tourism or equivalent

    Entry recommendations

    To be prepared for this course, we recommend that you have:

    • Access to a computer and internet

    • A passion for culture and travel

    • The ability to communicate and work well with others

    • Attention to detail

    • An aptitude for management and leadership

    • Language, Literacy and Numeracy (LLN) at a Year 12 high school level


    • You may be asked to complete a Language, Literacy and Numeracy (LLN) skills test. This helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

    TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

    PathwaysFuture career and study options

    Career pathways

    Our graduates go onto roles like: inbound groups manager, inbound sales manager, incentives manager, tour operations manager, marketing manager, product development manager, reservations manager, travel agency manager, sales manager and visitor information centre manager.

    Study pathways

    Take your study further with other courses offered at TAFE NSW:

    Previous study3 Courses

    Begin here to gain experience and confidence in this study area.

    Further study2 Courses

    Advance your skills to take your career to the next level

    Related study1 Course

    Strengthen your expertise and gain specialist skills to expand your employability.

    Your experience counts

    At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

    UnitsUnits taught in this course

    Courses are made up of a combination of both core and specialty units. In the Diploma of Travel and Tourism Management qualification, you’ll need to successfully complete 23 units of competency, including 13 core and 10 speciality units.

    Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

    Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

    • Lead diversity and inclusionBSBTWK501

    • Manage risk to organisational reputation in an online settingSIRXOSM007

    • Source and use information on the tourism and travel industrySITTIND003

    • Enhance customer service experiencesSITXCCS015

    • ... 4

    TAFE NSW servicesFacilities and support

    TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

    • TAFE NSW Disability Support Service

    • TAFE NSW Language, Literacy and Numeracy (LLN) support

    • TAFE NSW Aboriginal Support; Learner support (ABE)

    • TAFE NSW Careers, Counselling and Pathways Service

    • TAFE NSW Libraries

    • Scholarship programs – be supported as you explore your talents and fulfil your potential

    • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

    • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

    • Student associations – get social with our student community

    Study optionsFind a location to enrol