This is your launchpad to an exciting career in a dynamic sector. Diversify your skillset as you learn operational, clerical and grounds upkeep procedures. Work as part of a team and give customers a great experience as a receptionist or sales agent.
Through a mixture of theory and practical course work, learn to:
Provide tourism and travel industry information
Sell products and services
Prepare quotations
Conduct reception duties
Complete maintenance tasks
Conduct housekeeping procedures
Work in a team and collaborate well with others
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A strong foundation to start your career in the tourism industry
Experience in a real or simulated work environment
A diverse range of practical skills to ensure you can be a well-rounded holiday park or resort employee
Customer service and communication skills that are transferable across all industries
Some courses require evidence of previous experience or study before you can enrol
To be prepared for this course, we recommend that you have:
A passion for tourism and travel
A special interest in working in holiday parks and resorts
An aptitude for physical tasks and working with your hands
The ability to communicate and work well with others
A passion for delivering exceptional customer experience
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: holiday Park attendant, holiday park receptionist, booking agent, customer service agent, inbound tour coordinator, reservation sales agent and visitor information officer.
Take your study further with other courses offered at TAFE NSW:
Begin here to gain experience and confidence in this study area.
The Certificate III in Tourism (Holiday Parks and Resorts) does not have any pre-requisite courses.
Advance your skills to take your career to the next level
Strengthen your expertise and gain specialist skills to expand your employability.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate III in Tourism (Holiday Parks and Resorts) qualification, you’ll need to successfully complete 15 units of competency, including 4 core and 11 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.