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National code: SIT30122

Certificate III in Tourism (Holiday Parks and Resorts)

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Overview About this course

This is your launchpad to an exciting career in a dynamic sector. Diversify your skillset as you learn operational, clerical and grounds upkeep procedures. Work as part of a team and give customers a great experience as a receptionist or sales agent.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Provide tourism and travel industry information

  • Work in a team and collaborate well with others

  • Conduct reception and housekeeping duties

  • Complete maintenance tasks

  • Sell products and services

  • Prepare quotations

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited qualification at Certificate II level

  • A strong foundation to start your career in the tourism industry

  • Experience in a real or simulated work environment

  • A diverse range of practical skills to ensure you can be a well-rounded holiday park or resort employee

  • Customer service and communication skills that are transferable across all industries

Suitability Is this course right for you?

Entry requirements

This course requires evidence of previous experience or study before you can enrol

  • Traineeship

  • TAFE NSW also offers the Certificate III in Tourism (Holiday Parks and Resorts) as a traineeship. To be eligible to enrol as a trainee you must:

    • Be employed in the tourism industry as this course is delivered in the workplace
    • Have a signed traineeship contract

  • Thinking about a traineeship? Enquire today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • A passion for tourism and travel

  • A special interest in working in holiday parks and resorts

  • An aptitude for physical tasks and working with your hands

  • The ability to communicate and work well with others

  • A passion for delivering exceptional customer experience

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like: holiday Park attendant, holiday park receptionist, booking agent, customer service agent, inbound tour coordinator, reservation sales agent and visitor information officer.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Certificate III in Tourism (Holiday Parks and Resorts) does not have any pre-requisite courses.

Further study 0 Courses

Advance your skills to take your career to the next level

The Certificate III in Tourism (Holiday Parks and Resorts) does not have any post-graduate courses.

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Certificate III in Tourism (Holiday Parks and Resorts) does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate III in Tourism (Holiday Parks and Resorts) qualification, you’ll need to successfully complete 15 units of competency, including 4 core and 11 speciality units.

Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Source and use information on the tourism and travel industry SITTIND003

  • Provide service to customers SITXCCS014

  • Show social and cultural sensitivity SITXCOM007

  • Participate in safe work practices SITXWHS005

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Study options Find a location to enrol

Choose from the below study options and locations to discover what works with your lifestyle. Heart your favourites and compare courses.