Dive into the exciting world of travel and tourism and expand your knowledge of international and domestic destinations. Take your skills into a travel or reservations consultancy, where you can help your customers to book unforgettable experiences.
Through a mixture of theory and practical course work, learn to:
Understand the workings of the travel industry
Create and book unique travel itineraries
Book international and domestic travel destinations
Use computerised reservation systems
Provide excellent customer service
Provide advice on Australian and overseas destinations
Sell travel and tourism products and services
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally recognised qualification at Certificate III level
Experience in using computer reservations and booking systems
A sound understanding of the tourism and travel industry
The confidence to provide visitor information, as well as domestic and international travel destination information
Valuable customer services techniques and communication skills that are transferable across all industries
Strong pathways to continue your studies and enhance your career opportunities
Some courses require evidence of previous experience or study before you can enrol
There are no entry requirements for this qualification. You can enrol today.
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
To be prepared for this course, we recommend that you have:
A passion to start your career in the travel industry
The ability to communicate and work well with others
A desire to work with people and help others
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
Our graduates go onto roles like: domestic or international travel consultant, online travel consultant, customer service agent, call centre sales agent and reservations sales agent.
Take your study further with other courses offered at TAFE NSW:
The Certificate III in Travel does not have any pre-requisite courses.
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Courses are made up of a combination of both core and specialty units. In the Certificate III in Travel qualification, you’ll need to successfully complete 17 units of competency, including 12 core and 5 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Smarthinking - online access to a tutor
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.