TAFE NSW International policies, procedures and forms

Find the key policies, procedures and forms you may need as an international student at TAFE NSW.

Education Services for Overseas Students (ESOS) Framework

The Australian Government wants international students to have a safe and rewarding study experience in Australia.

Australia has laws to make sure international students get quality education. These laws are called the ESOS Framework. The ESOS Framework includes the Education Services for Overseas Students (ESOS) Act 2000 and the National Code 2018.

All Australian educational institutions that train international students must be registered on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). CRICOS registration means that the course and study provider meet the standards for overseas students.

All the programs and courses TAFE NSW offers to international students are registered on CRICOS. The TAFE NSW provider code on CRICOS is 00591E.

Learn more about the ESOS framework.

Policies, procedures and forms

Application and enrolment

Find procedures and forms for international applications and enrolments. Learn how to get credit or Recognition of Prior Learning (RPL). Find out what to do if you’re under 18.

Apply and enrol

Enrolment variations

Access forms and procedures to extend or suspend your studies. Change your TAFE NSW course or campus. Transfer providers or withdraw from your enrolment.

Enrolment changes

Course progress and attendance

Find the policies and procedures for course progress and attendance. Find intervention strategy and learning agreement forms.

Course progress

International student policies

These policies apply specifically to international students and match the requirements of the ESOS Act 2000 and National Code 2018. They protect your education and welfare in Australia.

TAFE NSW policies

These policies apply to all students, including international students. They support fair and consistent practices across our services. They align with national education and training regulations, including the National Code 2018.

The following policies apply to all students:

Student Conduct and Discipline Policy
Student Critical Incident Policy
Students with Disabilities Policy
Recognition Policy

Find these policies on our policies and procedures page. You can also access our guides, appeals and protections and feedback, compliments and complaints pages.

Refund of fees

To apply for a refund of your course fees, complete the Refund of Fee Form [PDF 189 KB]. Make sure to read the International Terms and Conditions [PDF 160 KB] before submitting your request.

If you’re enrolled in a higher education course, you must complete the Withdrawal and Interruption Application Form – Higher Education Courses [PDF 1,599 KB] along with the Refund of Fee Form [PDF 189 KB].

International student appeals

The International Student Appeals Process [PDF 126 KB] outlines how international students can appeal decisions. It includes both internal and external appeals, ensuring your concerns are fairly heard as required under the ESOS Act 2000.

TAFE NSW customer complaints

Visit our feedback, compliments and complaints page web page explains to find out how you can make a complaint about any TAFE NSW service. We’re committed to resolving issues fairly and promptly to improve your experience.