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- Course areas
- Aviation and Aircraft Maintenance
- Statement of Attainment in Introduction to Ground Operations
OverviewAbout this course
Gain insight into the exciting careers of airport ground crew. Build a pathway towards further aviation study and then work as part of a ground crew that sees aeroplanes safely into the skies.
OutcomesWhat you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
Conduct baggage operations
Maintain situational awareness
Work in teams
Identify hazards and risks
Use aviation terminology
Follow airport and workplace policies and procedures
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally accredited Statement of Attainment
A pathway to further study in aviation
Credit toward a full qualification
SuitabilityIs this course right for you?
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
- There are no entry requirements for this qualification. You can enrol today.
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend that you have:
Experience using computers and other technology
Exceptional customer service skills
A willingness to travel for work
The ability to stay calm under pressure
The capability to fly regularly and be mindful of possible health impacts
Willing to work in all weather
Physically fit and able to lift up to 32kgs
Reading and writing skills to a Year 10 level
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysFuture career and study options
Career pathways
Our graduates go onto roles like: baggage handler with the Certificate III in Aviation (Ground Operations and Service, airline check-in officer with the Certificate III in Aviation (Ground Operations and Service), ground crew member with the Certificate III in Aviation (Ground Operations and Service), cabin crew with the Certificate III in Aviation (Ground Operations and Service), baggage services with the Certificate III in Aviation (Ground Operations and Service), guest services in the lounge with the Certificate III in Aviation (Ground Operations and Service)
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study0 Courses
Begin here to gain experience and confidence in this study area.
The Statement of Attainment in Introduction to Ground Operations does not have any pre-requisite courses.
Further study1 Course
Advance your skills to take your career to the next level
Related study1 Course
Strengthen your expertise and gain specialist skills to expand your employability.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
UnitsUnits taught in this course
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Apply awareness of dangerous goods and hazardous materials requirementsTLIF3091
Manage human factors and situational awareness in an aviation operational environmentAVIF0020
TAFE NSW servicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community