International - Urgent Updates

Update for International students

Visit the Australian Government Study in Australia website for the latest coronavirus information and FAQ for international students.

Visit the Study NSW International Student Welfare Services Hub for the latest information about the support services that are available to international students in Australia – locally and nationally.

Coronavirus (COVID-19) Update

Updated 4:37 pm 6 April 2020

Update for students about coronavirus (COVID-19)

TAFE NSW has paused most training and educational delivery. There will be some exceptions to the pause. TAFE Digital courses and practical delivery of training for critical skills areas may continue.

If this applies to you, your teacher will work directly with you to ensure you can complete your assessments, graduate and use your skills to support the community.

What you need to know about the temporary pause

During the temporary pause, our teaching teams will be working to get everything ready for classes to recommence on 27 April. 

From 27 April, any paused study program will re-commence delivery to students through connected and blended delivery options. This may include modified face to face delivery where necessary and where adequate social distancing measures can be implemented.

Teachers will discuss arrangements directly with their students over the next few weeks.

Campuses are open

Our campuses will remain open and we will continue to provide the following support:

  • Childcare centres
  • Counselling
  • Disability services
  • Aboriginal support
  • International support
  • Student associations

Libraries will be closed to the general public. However, our library services will continue to be available to support students through the use of technology, including:

  1. Access to online resources and postal services where required
  2. Real time chat and support to students through virtual meetings, online chat and Telephone help-desk support for students during business hours.

Student support services

TAFE NSW offers free counselling services for all students. You can book a one to one personal phone or video session with a TAFE NSW Counsellor. To book a session:

  1. Visit www.tafensw.edu.au/locations.
  2. Pick your preferred TAFE NSW location.
  3. Click the ‘More about this campus’ button.
  4. Use the phone number or email listed to start a conversation with a TAFE Counsellor.

For more information about the range of support services TAFE NSW offers, visit our support webpage.

If you feel unsafe and need assistance for a mental health issue, call the Mental Health Line on 1800 011 511.

Australian Government advice

The Australian Government has provided a daily COVID-19 health alert including:

TAFE NSW operations

Answers to your frequently asked questions about TAFE NSW operations:

Frequently Asked Questions

TAFE NSW campuses are open. However, we have temporarily paused all training and educational delivery starting Monday 30 March.

Our campuses will remain open and we will continue to provide the following support:

  • Childcare centres
  • Counselling
  • Disability services
  • Aboriginal support
  • International support
  • Student associations

Libraries will be closed to the general public. However, our library services will continue to be available to support students through the use of technology, including:

  1. Access to online resources and postal services where required
  2. Real time chat and support to students through virtual meetings, online chat and Telephone help-desk support for students during business hours.

TAFE NSW will advise you via your TAFE NSW student email address if there are any changes to the hours of operation or if a campus will be closed.  You may also receive notifications by SMS.

If a campus or facility is closed, your study program will continue, unless advised otherwise. Right now, TAFE NSW teachers are working hard to:

  • Transition physical classes to online or connected delivery modes

  • Prioritise theory over practical training.

If there is a confirmed case of COVID-19, students who may have had direct contact with the individual will be notified. TAFE NSW will consult with NSW Health about possible closure of TAFE NSW facilities and advice to students.

NSW Health will trace any close contacts of the infected person. This may require temporarily ceasing physical operations while the contact tracing is done and cleaning is undertaken.

NSW Health will advise students and staff who have been identified as a close contact and provide appropriate advice, which may include the need for them to self-isolate for the appropriate period of time.

Teachers have been provided with specific guidance on ways to implement appropriate social distancing within the teaching environment, which are slightly different to the general measures in place in the broader community.

Where your study program requires face-to-face interaction or practical environments such as labs, kitchens or workshops, we are taking action by:

  • Reducing the size of the classes by splitting up practical and theoretical activities

  • Encouraging regular hand hygiene of participants

  • Regularly wiping frequently used surfaces

  • Avoiding congestion in common areas by staggering class break times.

In the meantime, TAFE NSW is in the process of rolling out a greater range of online resources so that you can continue to study your course via connected delivery.

Your teacher will contact you directly to advise what this means for you and how your course will continue.

 

International - Urgent Updates - COVID-19 FAQ

FAQs about the COVID-19 delivery pause

TAFE NSW classes will stop as of Monday 30 March and resume on Monday 27 April 2020. Exceptions are classes in Aged Care, Nursing and all Higher Education Diplomas and Bachelor courses which will continue next week.

During this time TAFE NSW teaching will be adjusted to deliver through online or mixed modes.

Your course will be delivered either online, face to face or by a mix of both modes from 28 April onwards. Your teacher is the best person to ask about the mode that will apply to you.

Prior to 27 April you will receive a communication from your teacher about how your course will be delivered and your timetable.

The pause in classes has no immediate impact on your student visa conditions.

During the COV-ID 19 crisis, on-line and flexible delivery arrangements are approved by the regulators for international students. The normal 20 hours face-to face do not apply during this period.

Effectively the holiday period is being brought forward from 13 April to 30 March to allow TAFE NSW to adjust course delivery.

You can work full time during this period, as it is effectively vacation time.

Special arrangements for work have also been approved by the Australian government, for details, see https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus

If your course cannot be completed due to the pause or the new delivery arrangements, you will need to apply for a new visa. Australian Government is reviewing the Visa Application Charge for COV-ID 19 impacts visa holders. Please check the Department of home Affairs website for any updates on this matter.

Final payments dates for students with instalment plans has been extended to 31 May 2020. If you cannot pay by this date the contact your International student contact.

TAFE NSW has been advised that if you defer your studies you can remain in Australia. We recommend that if you are suspending your studies you check your status with your nearest Department of Home Affairs office.

Yes there is no time limit to suspension. If you want to suspend for longer that one semester however, you should consider cancelling your enrolment and returning to TAFE studies when you are able to do so.

Sydney Region 
Raaziya Ahmedi
Email sydneyTAFE.international@tafensw.edu.au 
Phone 0408 665 739

Western Sydney Region 
Gail Bennett
Email Gail.bennett@tafensw.edu.au
Phone 0409 964 396

Northern Region 
Michael Cornish
Email Michael.Cornish14@tafensw.edu.au 
Phone 0477 338 853

South Region  
Catherine Miller
Email Catherine.Miller18@tafensw.edu.au 
Phone 0423 981 365

English Language (ELICOS) Students
Janne Culbert
Email Janne.Culbert@tafensw.edu.au 
Phone 0402 071 748