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Offering group enrolments and tailored programs, the TAFE NSW National Centre for Emergency Management Studies (NCEMS) provides quality professional development and nationally recognised units in practical crisis management and public safety skills. Contact 02 7920 8831 or email


NCEMS - Rebuild - Header - Professional Development

Professional Development

NCEMS - Rebuild - Courses

TAFE Statement Inter-Agency Liaison Officer


Learn the roles and responsibilities of a Liaison Officer, how to communicate with diverse stakeholders, how to complete accurate and timely situation reports, build confidence in verbal briefings and gain skills in maintaining accurate records.

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Accredited Units of Competency

NCEMS - Rebuild - Courses - Accredited Units of Competency

Course Course in Basic Wildfire Awareness


Complement your professional skillset and gain the necessary qualification required to step onto sites deemed a fireground by the NSW Rural Fire Service (RFS) and carry out a range of support services.

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Statement of Attainment Liaise with Other Organisations


Learn to liaise on behalf of your organisation in emergencies and to manage incidents with other agencies, to increase response effectiveness and community safety. Establish strong networks, communication, and interaction with other organisations.

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Statement of Attainment Manage the Public Information at an Incident

Boost your role in an incident management team and gain the skills to distribute timely, targeted and tailored public information in a crisis. Enable others to make informed decisions and contribute to reducing the impacts of emergency events.

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Course Australasian Inter-service Incident Management System (AIIMS)

Be ready for emergency situations and build skills to support your business or community. Gain the confidence to manage emergency incidents using the Australasian Inter-Service Incident Management System (AIIMS).

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Statement of Attainment Exercise Management for Emergencies

Learn the project management related steps for designing, delivering, and assessing the successes of a simulated scenario exercise. It is relevant for all personnel with a responsibility for the safety of communities, training organisational personnel and ensuring continuity of service to customers.

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Statement of Attainment Introduction to Emergency Management

Designed as an induction or refresher to those employed in the sector, this course focuses on the application of emergency management concepts, principles, and jurisdictional emergency management arrangements to organisational policies and procedures.

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Statement of Attainment Planning for complex incidents

This course is based on the role and responsibilities of the Planning Section as determined by the Australasian Inter-Service Incident Management System (AIIMS) and is suitable for people who work in an all hazards industry or have an aligned emergency management role.

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Volunteerism Policy

The decline in volunteer numbers for emergency service organisations In Australia is significant and ongoing. The demands of paid employment, shifts in the way people interact, changes to personal priorities, continued evolution of technology and cultural globalisation have all impacted on the time available, and importance people place on volunteering in their community.

Regional Communities Strategy

NSW regional towns are suffering extensive economic losses as farming communities struggle after the worst fire season in the state's history, flooding, storms, a mouse plague and COVID-19; resulting in less funds to spend in local business.

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Environmental Strategy

TAs technology continues to drive the innovative development of education and business practices, the natural environment and its resources continue to be impacted upon. When planning and delivering learning programs, it is vital that NCEMS takes into consideration not only the needs of stakeholders, but also prioritises protecting, sustaining and enhancing the human and natural resources that will be needed for future generations.


NCEMS - Rebuild - Testimonials

Greg Murphy

Greg Murphy ESM

Firefighter, Kangaroo Valley RFS

“I highly recommend NCEMS programs as a way to discover new skills, learn from previous experience, to challenge yourself and to network with other emergency management professionals.”

NCEMS - Rebuild - Frequently Asked Questions

Frequently Asked Questions

The past few years of back-to-back disasters have shown us how important it is to be prepared for when things don’t go to plan. Whether its personal survival during a natural disaster or the ability of a business to keep trading through a disruption to service, emergency management training helps people plan for how to keep safe and be ready and resilient for any difficult challenges.

There are loosely three streams of learning that may be of interest to new students.

  1. For emergency services personnel – training in the Australasian Inter-Service Incident Management System (AIIMS) and then moving into a specialised program related to the functional roles of Public Information, Operations, Planning, Logistics and Control. Additionally, programs such as Inter-Agency Liaison Officer and Exercise Management will help support the way we work with others during times of crisis.
  2. For business organisations – programs in Business Continuity Planning, Political Acumen and High-Level Written Communications may be of interest.
  3. For support staff – Those working alongside emergency services personnel, but without the need for formal qualifications or skills, may be interested in Basic Wildfire Awareness to ensure they are able to stay safe when looking after vulnerable animals and people during disasters.

Emergency management is usually used in reference to the coordination of efforts to respond to natural or man-made disasters where they have an impact on a geographical location, community or industry. For example, the preservation of life and protection of property from fires and floods, biosecurity threats, terrorist attacks, pandemics, plagues etc.

Incident management is the specific tasks and activities completed by emergency management personnel to respond to the urgent needs of communities during one specific disaster or crisis.

Crisis management is the term that is used interchangeably across different industries, however it generally refers to disruptions to technology and communications services. For example, an IT department may use a crisis management team to manage the intranet or payroll system in the event it goes offline.

NCEMS courses are scheduled at varying times throughout the year but are also capable of being delivered on demand. To find out when courses are commencing, please click the ‘Enrol Now’ button for the course you’re interested in or contact our team.

Depending on the course, duration can vary from 8 hours through to 10 weeks. For information on a specific course, please click the ‘Enrol Now’ button to learn more.

NCEMS delivers training in multiple formats, including in-person, online via connected learning, or through a blend of both. Training can be offered at more than 130 TAFE NSW locations in NSW, or delivered interstate and overseas via connected learning. To learn about tailoring a solution to meet your organisational needs, please speak with our team.

Certain courses are delivered in a connected learning format. Students with a connection to internet and video conferencing software may complete the course from any location. Sessions are facilitated online and at set times over the course timetable.

Enrol online or speak with our team regarding course commencement dates, or to tailor a solution to meet your specific organisational requirements.

Yes, our team can tailor training solutions to meet organisational needs. This includes in-person training, online training, or training delivered through a blend of both.

Teachers are recruited from within the public safety sector, ensuring that NCEMS learners are provided with current information and shared experiences from actual professional practitioners. As employees of TAFE NSW, teachers meet the highest standards expected by ASQA and the NSW Department of Education. All teachers hold a minimum of Certificate IV in Training & Assessment (TAE), coupled with industry specific qualifications, making them subject matter experts in their individual fields.