Offering Info

Certificate IV in Community Pharmacy Dispensary

  • National Course Code: SIR40216
  • TAFE NSW code: SIR40216-01V01-21PMQ-064

Location – Port Macquarie





Course Start Date

Enquire Now

Study Commitment

11 Hours per week


18 Weeks

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally recognised Certificate IV in Community Pharmacy Dispensary develops your ability to support the health and wellbeing of your local community, as you learn the skills and qualifications needed to practice as a dispensary technician.


Through a mix of theory and practical course work, learn to:

  • Assist customers with prescriptions
  • Dispense prescriptions
  • Provide and promote services to customers
  • Read and communicate prescription information and ingredients
  • Maintain pharmacy stock


Develop the attributes to help you get ahead:

  • Empathy
  • Patience
  • Quick thinking, problem-solving skills
  • Responsibility and sensitivity when discussing medical information
  • The ability to thrive and maintain accuracy in busy, high pressure environments
  • Adaptability to take on different tasks and daily routines
  • Exceptional multitasking


Completing this course provides you with:

  • A nationally recognised qualification at Certificate IV level
  • Qualifications to practice as an accredited dispensary technician
  • A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

  • Dispensary technician
  • Dispensary assistant
  • Dispensary manager


Take your career further with the:

  • Certificate IV in Retail Management
  • Certificate IV in New Small Business
  • Diploma of Visual Merchandising
  • Bachelor of Business

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


There are no entry requirements for this qualification. You can enrol now.

TAFE NSW also offers the Certificate III in Community Pharmacy as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in a community pharmacy as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.


There is no work placement requirement for this qualification. As a trainee, you will gain your experience on-the-job with your employer.

If you are enrolling as a non-trainee, you must complete at least 80 hours of work placement with a suitable industry employer to meet the course requirements.

You are responsible for arranging your own work placement. Our team can offer support and guidance to assist you.


To be prepared for this course, we recommend that you have:

  • Current employment in a community pharmacy
  • The ability to work at least 80 hours under the supervision of a pharmacist
  • Comfort working under supervision
  • Calmness in busy environments
  • Confidence liaising with a range of customers, some of whom are sick and vulnerable
  • Attention to detail
  • Foundational computer skills

If you need help preparing for study, contact us about your options.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, you need to be able to provide evidence that you:

  • Are currently working in the Pharmacy Industry.
  • Have a qualification Certificate II or III in Community Pharmacy is recommended.


There are no information sessions currently scheduled for this course


This is a work based course. You will need to attend approximately 1 hours of class for 18 weeks. As well as the in-class component, you will need to complete approximately 10 hours of other study per week.

You may also be required to complete approximately 4 hours of additional study each week outside of class hours including private study, revision, assignment preparation.


This course offering is designed for people who:

  • Are currently employed in the Pharmacy Industry.
  • The qualification provides a pathway to work in a community pharmacy as a dispensary technician or dispensary assistant.
  • This qualification reflects the role of skilled technicians working in the dispensary area of community pharmacies. They have substantial depth of knowledge of pharmacy medicines and dispensing techniques.
  • When dispensing pharmacy medications, they work under the direct supervision of a pharmacist and their role is limited to those dispensing functions that do not require them to exercise professional pharmaceutical judgement or discretion. They may provide technical advice and support to pharmacy assistants.


We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

The way you learn may change during your enrolment to ensure the best learning experience or to keep you safe as COVID-19 restrictions change, and some of our face to face classes may change to online or virtual classroom learning. Also, to ensure that we keep you safe while studying, we may modify our face to face classes to meet physical distancing requirements and increased cleaning on campus. If work placement and the demonstration of practical skills are requirements of your course, there may be a modification or delay in the planned timeframe due to COVID-19 impacts. Be assured, we'll keep you informed every step of the way.

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolments for this course have now closed.

Enquire now and we will contact you when enrolments open. Visit our Online Courses to view our range of study options that you can start anytime.

Core Units
Number Title
SIRCDIS007 Administer dispensary computer systems and claims
SIRCDIS001 Assist customers with prescriptions
SIRCDIS003 Assist in dispensing prescriptions
SIRCDIS006 Maintain dispensary stock
HLTWHS001 Participate in workplace health and safety
SIRCCCS002 Provide and promote services to pharmacy customers
SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
SIRCINF001 Use pharmacy practices for infection control
SIRCIND001 Work effectively in a community pharmacy
Elective Units
Number Title
SIRCPPA009 Assist customers with allergy relief products
SIRCPPA010 Assist customers with analgesic and anti-inflammatory products
SIRCPPA005 Assist customers with cough and cold relief products
SIRCDIS004 Assist in preparing dose administration aids
SIRCHCS003 Test blood pressure and advise on self-monitoring

Note: Not all elective units listed may be available to study, please enquire for more information.

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Port Macquarie
70 Widderson Street, Port Macquarie
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

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