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Course Info

Certificate II in Retail Services

National Course Code: SIR20216

Overview

The nationally recognised Certificate II in Retail Services equips you with important customer service and merchandising experience for an exciting career as a retail professional in the dynamic retail sector. Learn how to engage customers and ensure workplace safety with practical, real world training.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Interact with customers
  • Manage feedback and complaints
  • Use equipment including Point of Sale and scanning technology
  • Receive and handle stock and deliveries
  • Engage customers in-person
  • Observe safety for customers and colleagues

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • A passion for retail
  • Teamwork skills and a preference to work with people
  • Confidence interacting with customers
  • A hard-working attitude
  • A desire to learn new things and develop their skills
  • Initiative

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

  • General retail assistant
  • Frontline team member
  • Customer service assistant
  • Customer service professional
  • Point-of-sale operator
  • Checkout worker

GROW YOUR CAREER

Take your career further with the:

  • Certificate III in Retail Services
  • Certificate IV in Retail Management
  • Diploma of Retail Leadership
  • Diploma of Retail Merchandise Management
  • Diploma in Visual Merchandising

Locations

This course is currently available at 38 campus locations across NSW. Enquire now for other locations.

  • Nationally Recognised Training
  • Traineeship Allowed
  • On campus, Combination, Virtual classroom on campus
  • Full Time, Part Time

Search refined by

Showing 1 to 57 options of 57 for Certificate II in Retail Services

Ballina: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 28 Jul 2022
  • Duration: 18 weeks

Coffs Harbour Education: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 26 Jul 2022
  • Duration: 18 weeks

Wollongbar: Part Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 25 Jul 2022
  • Duration: 18 weeks

Blacktown: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 19 Jul 2022
  • Duration: 18 weeks

Granville: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 19 Jul 2022
  • Duration: 18 weeks

Bankstown: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 19 Jul 2022
  • Duration: 18 weeks

Campbelltown: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 19 Jul 2022
  • Duration: 18 weeks

Miller: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Mount Druitt: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Ultimo: Full Time, Combination

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Great Lakes: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 25 Jul 2022
  • Duration: 12 weeks

Port Macquarie: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 26 Jul 2022
  • Duration: 15 weeks

Kempsey (Nambucca CLC): Part Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 28 Jul 2022
  • Duration: 18 weeks

Kempsey: Part Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 27 Jul 2022
  • Duration: 18 weeks

Taree: Full Time, On campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 25 Jul 2022
  • Duration: 11 weeks

Coonabarabran Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Bourke Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Cobar Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Armidale: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Bathurst: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Cowra: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Glen Innes Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Grenfell Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Gunnedah: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Inverell: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Lithgow: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Mudgee: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Forbes: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Dubbo: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Moree: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Tenterfield Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Quirindi Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Tamworth: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Narrabri: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Orange: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Parkes: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 10 Oct 2022
  • Duration: 18 weeks

Forbes: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Cowra: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Quirindi Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Grenfell Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Armidale: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Orange: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Tenterfield Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Glen Innes Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Mudgee: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Coonabarabran Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Narrabri: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Gunnedah: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Cobar: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Parkes: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Inverell: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Lithgow: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Bourke Connected Learning Centre: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Dubbo: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Tamworth: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Bathurst: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Moree: Full Time, Virtual classroom on campus

  • Max. Fee If Eligible For Subsidy: $1,050.00
  • Start Date: 18 Jul 2022
  • Duration: 18 weeks

Showing 1 to 57 options of 57 for Certificate II in Retail Services