null

Course Info

Certificate III in Retail

National Course Code: SIR30216

Overview

The nationally recognised Certificate III in Retail gives you the essential skills and knowledge you need for a career in retail. If you want to be a sales assistant, customer service representative or retail supervisor, this course is an ideal pathway for employment and further study in this area.

LEARN NEW SKILLS

Through theory and practical course work, you will learn to:

  • Engage the customer
  • Assist with customer difficulties
  • Build customer relationships and loyalty
  • Work effectively in a team
  • Work effectively in a service environment
  • Identify and respond to security risks
  • Sell to the retail customer
  • Contribute to workplace health and safety

DEVELOP YOUR TALENT

Develop the personal attributes that will help you get ahead:

  • Great customer service skills
  • Communication and interpersonal skills
  • Organisational skills
  • Critical thinking and problem solving skills
  • Attention to detail
  • The ability to work as part of a team

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally accredited qualification at Certificate III level
  • Strong pathways to continue your study and enhance your career opportunities
  • Skills and knowledge to start your own business

Career opportunities:

  • Frontline sales assistant
  • Customer service representative
  • Shop assistant
  • Retail supervisor
  • Merchandise coordinator
  • Sales supervisor

GROW YOUR CAREER

The Certificate III in Retail provides a great pathway to further study, so you can expand your career options:

  • Certificate IV in Retail Management
  • Diploma of Visual Merchandising
  • Bachelor of Business with TAFE NSW Degrees

INDUSTRY DEMAND

Retail is the second highest employer in Australia. Retailing will always be an industry in demand whether in bricks and mortar stores or online. More stores are moving online which provides even more opportunities for employment in various positions.

Locations

This course is currently available at 43 campus locations across NSW. Enquire now for other locations.

Course details

People who are successful in this industry have:

  • Communication and interpersonal skills
  • Organisational skills
  • Critical thinking and problem solving skills
  • Attention to detail
  • The willingness to work as part of a team
  • A passion for customer service and retail

Assessments give you the opportunity to demonstrate what you have learned and to identify the knowledge or skills that may need further development.

In this course you will undertake:

  • Knowledge assessments (short answer questions)
  • Projects (research-based questions)
  • Skills assessments (practical demonstrations)
  • Expand your core capabilities and develop a broad knowledge base with a Certificate IV in Retail Management, and learn to manage a small shop or section of a larger retail store
  • Advance your technical and creative expertise with the Diploma of Visual Merchandising, and learn to create engaging and successful retail environments and product displays
  • Master your studies with a degree-level qualification like the TAFE NSW Bachelor of Business, and gain skills, experience and a qualification to help you stand out from the crowd

You will gain hands-on experience in:

  • Customer service
  • Stock control
  • Merchandising
  • Preventing theft
  • Safe work practices
  • Sales techniques and point of sale (POS) operation

TAFE NSW is known for delivering up-to-date theory along with relevant, in-demand skills to ensure you are job ready.

In this course you will work through real-world scenarios, in simulated TAFE NSW environments, such as:

  • Identifying security risks and theft
  • Interacting with customers from different backgrounds
  • Promoting sales and store offers

TAFE NSW offers you a range of online and on-campus study environments including:

  • A simulated retail environment
  • Industry specific computer rooms
  • Study and presentation areas
  • General student facilities
  • LinkedIn Learning

Student facilities, amenities and support services include:

  • TAFE NSW Disability Support Service
  • TAFE NSW Language, Literacy and Numeracy (LLN) support
  • TAFE NSW Aboriginal Support; Learner support (ABE)
  • TAFE NSW Careers, Counselling and Pathways Service
  • Smarthinking - online access to a tutor

Retail is Australias second largest employing industry. Online retailing has increased significantly in the last few years. The industry offers good opportunities for young people to enter the labour market.

In current times, retail is considered a key provider of employment as well as an industry that is key to kick-starting the economy. The Certificate III in Retail addresses these points and provides the industry with potential employees who are upskilled and ready to work.

Retail is the second highest employer in Australia. Retailing will always be an industry in demand whether in bricks and mortar stores or online. More stores are moving online which provides more opportunities for employment than ever before.

TAFE NSWs Certificate III in Retail prepares you for a retail career now and into the future. Our core subjects teach you essential customer service and operational retail skills, while our electives give you the opportunity to train for specialised retail environments like online and in-store.

  • Nationally Recognised Training
  • Traineeship Allowed
  • Blended, Full Time, Part Time Day, Workplace

Search refined by

Showing 1 to 44 options of 44 for Certificate III in Retail

Armidale: Blended

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: Anytime
  • Duration: 26 Weeks

Armidale: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Ballina: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 11 Feb 2021
  • Duration: 18 Weeks

Bankstown: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 02 Feb 2021
  • Duration: 18 Weeks

Bathurst: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 02 Feb 2021
  • Duration: 18 Weeks

Blacktown: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 02 Feb 2021
  • Duration: 18 Weeks

Bourke Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Campbelltown: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 03 Feb 2021
  • Duration: 18 Weeks

Coffs Harbour Education CHEC: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 09 Feb 2021
  • Duration: 13 Weeks

Coonabarabran Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Cowra: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 02 Feb 2021
  • Duration: 18 Weeks

Dubbo, Myall Street: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Forbes: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 02 Feb 2021
  • Duration: 18 Weeks

Glen Innes Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Goulburn: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 03 Feb 2021
  • Duration: 18 Weeks

Grafton: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 10 Feb 2021
  • Duration: 18 Weeks

Granville: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 02 Feb 2021
  • Duration: 18 Weeks

Great Lakes: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 08 Feb 2021
  • Duration: 13 Weeks

Grenfell Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Gunnedah: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Inverell: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Kempsey: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 10 Feb 2021
  • Duration: 13 Weeks

Kingscliff: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 09 Feb 2021
  • Duration: 18 Weeks

Lismore: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 08 Feb 2021
  • Duration: 18 Weeks

Lithgow: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 02 Feb 2021
  • Duration: 18 Weeks

Miller: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Moree: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Mount Druitt: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Mudgee: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Narrabri: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Newcastle: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 08 Feb 2021
  • Duration: 16 Weeks

Orange, March Street: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 02 Feb 2021
  • Duration: 18 Weeks

Parkes: Part Time Day

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 02 Feb 2021
  • Duration: 18 Weeks

Port Macquarie: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 08 Feb 2021
  • Duration: 13 Weeks

Quirindi Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Shellharbour: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Shellharbour - Trainee: Workplace

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: Anytime
  • Duration: 2 Years

St George, Main Campus: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 08 Feb 2021
  • Duration: 18 Weeks

Tamworth: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Taree: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 08 Feb 2021
  • Duration: 13 Weeks

Tenterfield Connected Learning Centre: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Ultimo (Trainee): Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Ultimo (Non-Trainee): Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Wagga Wagga: Full Time

  • Max. Fee If Eligible For Subsidy: $1,750.00
  • Start Date: 01 Feb 2021
  • Duration: 18 Weeks

Showing 1 to 44 options of 44 for Certificate III in Retail