Harley-Davidson®
When Harley-Davidson® wanted to fine-tune their apprenticeship program, they turned to TAFE Enterprise for a kick-start
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Harley-Davidson® and TAFE Enterprise - A powerful duo
Harley-Davidson® Australia, one of the world's most iconic motorcycle brands, turned to TAFE Enterprise to help turn up the revs on their training program.
The challenge
Harley-Davidson® wanted customised training that integrated apprenticeship programs with specialised 'on-the-job' training at the Harley-Davidson® dealerships.
TAFE Enterprise delivered
Understanding the wants and needs of Harley-Davidson®, TAFE Enterprise set about designing the Harley-Davidson® Custom Apprenticeship Program. This program offered Harley-Davidson®:
- a flexible and responsive training program with a carefully mapped curriculum that answered the distinct training requirements of Harley-Davidson®;
- a program that offered recognition for prior learning, as well as an option for accelerated learning and;
- a program that delivered a fully customised, widely-recognised credential.
The result
Burnouts? Not at Harley-Davidson®. The custom apprenticeship program has a 90% retention rate among staff who completed the course. This has helped ensure that dealerships gain loyal, exceptionally skilled staff who are trained as experts in their field, and the Harley-Davidson® brand.
Other tangible outcomes include:
- a nationally accredited training program delivered by experienced, expert trainers;
- a program seamlessly delivered to students combining a traditional apprenticeship with Harley-Davidson® specific certification and;
- end-to-end training provision - consultancy, course content creation and delivery, assessment and customer service.
Tailored training for industry and skills gaps
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The future naturally raises many questions:
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