Customer Service Training Solutions
Put your customer first, by delivering excellence in customer service
Ensure your customer service team has the skills and attitude to deliver outstanding customer service - every time. TAFE Enterprise offers customised training solutions designed to increase the quality of your customer service, adding immediate improvement in customer satisfaction.
TAFE Enterprise works with you to tailor customer service training for your team, which can be delivered in your workplace, at TAFE Enterprise training locations or online. Responding to emerging trends and technology in the service sector, TAFE Enterprise ensures that training is current and addresses the needs of your business for both today, and tomorrow.
Customer service training
TAFE Enterprise customer service training covers everything from basic service skills, to advanced selling technique. Our training covers effective communication, telephone skills, body language, conflict resolution and more, with training designed to give your team the confidence and ability to deliver exceptional customer service to increase sales and customer satisfaction.
Discover how TAFE Enterprise can work with your business
Be trained by the best
Quality employee training delivered by industry trained teachers to support your business training objectives.
- The largest training provider in Australia
- Training over 50,000 people each year
- Offering training across all industries
- Receives 4.5 star client satisfaction rating
- More than 25,000 industry connections
See how TAFE enterprise
can work with you
Enquire now Be trained wherever, whenever, however
Flexible training to suit the needs of every employee, business and industry.
- Multiple delivery options; in the workplace, on campus and online
- 130+ TAFE Enterprise delivery locations
- A huge range of training skills modules
- Customised training packages
See how TAFE enterprise
can work with you
Enquire now Be up to date
The future naturally raises many questions:
- Which skills and expertise will we need in the future?
- What will be needed to power the nation’s emerging industries and to remain globally competitive?
- Where will skill shortages appear throughout key Australian industries?
- And how do we bridge this gap to lessen the impact on our economic growth?
And our report has the answers.