Multicultural student support - landing

Multicultural student support

Maximising opportunities for people from culturally diverse backgrounds

TAFE NSW is a place for all students throughout New South Wales to gain the education and skills you need for the jobs you want – regardless of your cultural traditions, languages or background.

As almost a quarter of all Australians were born overseas, and four million of us speak a language other than English, TAFE NSW can provide you with specialised support if English is not your first language.

We also have a range of other support services that may be able to help you throughout your education and training with TAFE NSW.

Multicultural services at TAFE NSW 

We ensure that participation, completions and pathways to vocational education and employment are tailored to best serve people from Culturally and Linguistically Diverse (CALD) backgrounds. 

Support may include:

  • direct support to students who would benefit from strengthening their English language and referral to existing internal services;
  • tutorial support for students from non-English speaking backgrounds enrolled in mainstream vocational courses;
  • advice on Temporary Visa Holders (TVH) policy for enrolling students;
  • advice on recognition of qualifications and training gained overseas;
  • guidance on the use of interpreters and bilingual services; and
  • information to students of CALD backgrounds on available courses and services at TAFE NSW to improve awareness and increase access to programs and courses.

TAFE NSW uses the Translation and Interpreting Services (TIS) for students who need an English speaker to interpret for them, either during enrolment or when using a counselling service. Go here for more information.

Communication skills

Strong communication skills are key in all careers. TAFE NSW’s courses can help you to boost your:

  • conflict resolution skills;
  • job interview techniques;
  • résumé or CV writing techniques;
  • work-related writing, including reports; and
  • leadership and negotiation skills.

Reading, writing and mathematics services

It is estimated that more than 40 percent of people in Australia need help with literacy and numeracy. At TAFE NSW, we can help with this. We offer a large range of reading, writing and mathematics courses, as well as general courses which provide essential skills for trade and advanced study skills which lead to higher education pathways.

Computer skills services

Computer skills are needed in all industries. From beginner’s basics to advanced information technology, TAFE NSW has the latest knowledge, including:

  • all about emails;
  • social media;
  • excel spreadsheets;
  • Microsoft Word skills; and
  • how to use blogs, wikis, virtual meeting rooms and more.  

General education and employability skills

If you want to be more confident applying for jobs, we have general education and employability skills courses tailored to your needs.

We have an informal, friendly approach, supportive adult learning environment and genuine desire to help you succeed. We will talk with you one-on-one so that, together, we can find the right pathway to your desired future.

Find out more

On Campus

For further information about our multicultural student support services, please contact your local TAFE NSW, by visiting with a TAFE NSW customer service officer or by calling TAFE NSW on 131 601.

TAFE Digital

If you’re studying, or planning to study, through TAFE Digital please contact or call (02) 9715 8678 for further information.

Translation and interpreter services

Call us using an interpreter

To call us using an interpreter, please call the National Translating and Interpreting Service on 131 450, and ask them to call us on 131 601. The service provides immediate phone interpreting.

Face-to-face interpreters

You can book an interpreter using the Multicultural NSW Language Services Unit. The Language Services Unit offers on-site, face-to-face interpreters 24 hours a day, 7 days a week.

How to book

  1. Download and complete Interpreter Request Form – PDF.
  2. Email the completed form to

For more information, visit Multicultural NSW website.

Community languages in service centres

At some TAFE NSW campuses and service centres, you'll find staff who can speak languages other than English that are popular in the local community. This is a part of the New South Wales Government's Community Language Allowance Scheme (CLAS).

Document translation

If you need a personal document translated into English from another language, or from English into another language, you may be able to book document translation at a service centre.

How to apply

  1. Download and complete Translation lodgement form – PDF.
  2. Download and complete Additional information form – PDF (if applicable).
  3. Prepare the documents you want translated.
  4. Select the 'Book an appointment' button.
  5. Choose your service centre.
  6. Schedule your appointment.
  7. Enter the required details.
  8. Attend your appointment with the documents to be translated, and your payment.

For more information, visit Multicultural NSW website.