Offering Info

Certificate III in Automotive Sales

  • National Course Code: AUR31020
  • TAFE NSW code: AUR31020-01V01-22WWG-111

Location – Wagga Wagga (Apprenticeship - focused on Parts Interpreting)


Part Time



Course Start Date


Study Commitment

8 Hours per week


3 years

  • Nationally Recognised Training
  • Traineeship Allowed
  • Apprenticeship Allowed
  • This training is subsidised by the NSW Government

Course Details

The nationally recognised Certificate III in Automotive Sales equips you with the skills to become a sought-after salesperson in the automotive industry. Specialise in vehicle and motorcycle parts, or vehicle sales and move your auto career into high gear.


Through a mix of theory and practical coursework, learn to:

  • Sell and promote automotive products and services
  • Comply with legal requirements
  • Respond to a range of customer needs and enquiries
  • Examine different types of vehicles, makes and brands
  • Conduct both in-person and online sales
  • Process customer complaints


Develop the attributes to help you get ahead:

  • Great communication skills
  • Strong attention to detail
  • Good problem-solving skills
  • An inquisitive nature
  • An interest in sales
  • An aptitude for hard work


Completing this course provides you with:

  • A nationally accredited qualification at Certificate III level
  • A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

  • Vehicle salesperson
  • Automotive parts interpreter
  • Aftermarket salesperson
  • Farm machinery salesperson


Expand your opportunities with these further study options:

  • Certificate IV in Retail Management
  • Diploma of Retail Leadership
  • Certificate IV in Automotive Mechanical Diagnosis

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.


TAFE NSW offers the Certificate III in Automotive Sales as an apprenticeship.
There may also be options available for you to study as a non-apprentice or trainee.

To be eligible for this course, you must:

  • Be employed as an apprentice in the automotive sales industry evidenced by a letter of support from your employer
  • Submit your Training Plan Proposal (TPP) with your application

TAFE NSW also offers the Certificate III in Automotive Sales as a traineeship.

To be eligible for this course, you must:

  • Be employed in the automotive sales industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

Enquire today and our Apprenticeship and Traineeship team will help you understand any eligibility or entry requirements.


To be prepared for this course, we recommend that you have:

  • The ability to work with and support customers
  • The capacity to thrive in a fast-paced team environment
  • Good administrative skills
  • An interest in the automotive industry


During your study, you will need to meet specific requirements to complete your coursework.

Your teacher will let you know when you need to take:

  • A Language, Literacy and Numeracy (LLN) skills test and achieve a score of 3 across the two bands of learning and oral communication, 2 across three bands of numeracy, literacy and writing and 1 across one band of digital literacy. This skills test helps us to understand your individual study needs and to provide you with the appropriate support for your study success.


With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.

To be enrolled in this course, you need to be able to provide evidence that you are:

  • an apprentice (you will work in industry and study at the same time)
  • employed full time
  • signed up with an Apprentice Network Provider and have a Training Plan Proposal
  • seeking to gain skills and knowledge to become a qualified Automotive Salesman after successful completion

Discover the skills you need, for the job you want at a TAFE NSW Information Session.


This is a part time, combination course. You must attend approximately 8 hours of class. You may also be required to complete approximately 30 hours of additional study. This additional study could include private study, work placements and research.

The course will run 1 days a week for 3 years.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

Australian Apprenticeships training can be on-the-job, off-the-job or a combination of both. TAFE NSW will negotiate your attendance and study pattern with you and your employer


This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?


Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding


Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Before you can start an apprenticeship, you first need to find an employer in the industry you're interested in that will support you through your studies. You and your employer should contact an Apprenticeship Network Provider (ANP) and tell them you're interested in studying at TAFE NSW.

The ANP will help you and your employer to complete a Training Contract. Once you have a Training Contract, we will help you, your employer and the ANP to complete a Training Plan Proposal. Once you have both these documents, the ANP will lodge them with State Training Services, who will provide further advice about next steps.

Find out more:

For further information or assistance, call 131 601.

Core Units
Number Title
AURACA101 Respond to customer needs and enquiries in an automotive workplace
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace
AURAFA104 Resolve routine problems in an automotive workplace
AURASA102 Follow safe working practices in an automotive workplace
AURSAA001 Process customer complaints in an automotive workplace
AURSCA105 Sell automotive products and services
AURSCA106 Promote automotive products and services
AURSLA001 Comply with legal requirements when selling automotive products and services
Elective Units
Number Title
AURACA103 Build customer relations in an automotive workplace
AURAFA103 Communicate effectively in an automotive workplace
AURAMA004 Maintain business image in an automotive workplace
AURSCA111 Conduct online transactions in an automotive workplace
AURSCA102 Present automotive products and services for sale
AURSCA103 Apply sales procedures in an automotive workplace
AURSBA001 Carry out warehousing procedures in an automotive workplace
AURSBA102 Identify and match uncommon automotive parts
AURSCA101 Select and supply automotive parts and products
BSBPRO401 Develop product knowledge
SIRRINV002 Control stock
TLIA2012 Pick and process orders

Note: Not all elective units listed may be available to study, please enquire for more information.

Farm Machinery Salesperson,Aftermarket Salesperson,Motorcycle Salesperson

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Course Location

Wagga Wagga (Apprenticeship - focused on Parts Interpreting)
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.


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22WWG-111 S:01 Jan 2022 E:31 Dec 2022 D:364