Certificate III in Community Services
- National Course Code: CHC32015
- TAFE NSW code: CHC32015-01V02-21OTE-078
Location – TAFE Digital
Attendance
Self paced
Course Start Date
Anytime
Study Commitment
24 Hours per week
Duration
1 Year
- Nationally Recognised Training
- Traineeship Allowed
- This training is fully government-subsidised under JobTrainer
Course Details
The nationally recognised Certificate III in Community Services prepares you for your career as a community services worker. You will build a strong foundation of skills and learn about the industry, while exploring different sectors to find the right community services career for you.
LEARN NEW SKILLS
Through a mix of theory and practical course work, learn to:
- Provide individualised support
- Work with a diverse range of people
- Respond to client needs
- Form caring and supportive relationships with people accessing services
- Manage conflict and respond to concerning behaviours
DEVELOP YOUR TALENT
Develop the attributes to help you get ahead:
- Communicating with clients
- Collaboration skills
ACHIEVE YOUR GOALS
Completing this course provides you with:
- A nationally accredited qualification at Certificate III level
- A strong pathway to continue your study and enhance your career opportunities
Career opportunities:
- Community services support worker
- Community services worker
GROW YOUR CAREER
Take your career further with the:
- Certificate IV in Community Services
- Certificate IV in Alcohol and Other Drugs
- Certificate IV in Mental Health
- Certificate IV in Ageing Support
- Certificate IV in Disability
- Diploma of Community Services
- Diploma of Alcohol and Other Drugs
- Diploma of Mental Health
When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.
ENTRY REQUIREMENTS
There are no entry requirements for this qualification. You can enrol today.
Traineeship
TAFE NSW also offers the Certificate III in Community Services as a traineeship. To be eligible to enrol in the course as a trainee you must:
- Be employed in the community services industry as this course is delivered in the workplace
- Have a signed traineeship contract
Thinking about a traineeship? Enquire today.
COURSE SUCCESS REQUIREMENTS
During your study, you will need to meet specific requirements to complete your course work.
You need to meet the following requirements to be able to undertake work placement. Your teacher will let you know when you need to provide evidence of:
- A Working with Children Check (WWCC)
- A National Police Check
WORK EXPERIENCE
Work experience provides you with exposure to situations and circumstances that cannot be replicated in a learning or simulated environment.
We strongly recommend you undertake work experience with a suitable industry employer.
IS THIS COURSE RIGHT FOR YOU?
To be prepared for this course, we recommend that you have:
- Good interpersonal skills
- An enjoyment of working with people
- Empathy, patience, and the capacity to empower others
- The ability to work with people in difficult situations and circumstances
If you need help preparing for study, contact us about your options.
ADDITIONAL REQUIREMENTS
With 130 locations across the state, TAFE NSW tailors qualifications to meet the needs of the local community and specific student groups (like apprentices, fast-tracked and online students). To make sure this course is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
To successfully complete this course, you will need:
- a computer or regular access to a computer.
- reliable Internet and email access
- access to an appropriate workplace
- a valid Working with Children Check for work within NSW (or equivalent)
Work Placement is a requirement of this course. You will need to complete:
- a minimum of 20 hours volunteer work within a community service that provides a structured volunteer program
- in addition, you are required to complete a range of assessment tasks in the workplace throughout the course and it is estimated that this could take up to 80 hours
Work placement and the demonstration of practical skills are requirements of this course. Due to the impacts of COVID 19 and the disruption to service provision in the Early Childhood, Aged Care, Health and Community Services Sectors, there may be a delay or modification in being able to undertake these aspects of your course in the planned timeframe.
INFORMATION SESSIONS
There are no information sessions currently scheduled for this course.
STUDY COMMITMENT
This is an online course. You will need to complete approximately 20 hours of online study, each week, for your enrolment duration of 1 year.
You can increase the hours of online study per week to complete the course sooner.
You can also expect to complete approximately 5 hours of additional study each week outside of online study hours, including independent study, research, practice and assessment preparation.
IS THIS COURSE RIGHT FOR YOU?
This course delivery is designed for people who:
- are new workers or existing workers in the community services sector.
- may have prior knowledge or experience within the community services industry, or have been engaged in voluntary roles in a community setting
Ideally you will have:
- good levels of literacy and the ability to work independently with minimal supervision. These skills could have been gained from work, study or life experience.
- good digital skills including the ability to navigate competently online using websites and email
- skills in Microsoft Word (or equivalent) and an understanding of how to download and upload documents, and open and save files on a computer
- good organisational and time management skills to take responsibility for following your training plan and managing your study schedule
SERVICES AND STUDY SUPPORT
We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services
As a TAFE NSW student in this course, you will have access to:
- LinkedIn Learning (formerly Lynda.com)
- Smarthinking - after hours online study support service
- Easy computing online short courses
- Access to local TAFE libraries
- Accessibility and Disability Support Services
- Access to Read&Write learning support software at TAFE and at home
An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.
This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.
SMART AND SKILLED FEES
This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.
Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.
For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?
You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 601.
For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information
Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.
READ BEFORE YOU ENROL
Learn about TAFE NSW Fees
Learn about TAFE NSW Payment/Funding
RECOGNITION
Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.
Learn about Recognition at TAFE NSW Recognition
Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.
For further information or assistance, call 131 601.
If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)
Core Units
| Number | Title |
|---|---|
| CHCCCS016 | Respond to client needs |
| CHCCOM005 | Communicate and work in health or community services |
| CHCDIV001 | Work with diverse people |
| HLTWHS002 | Follow safe work practices for direct client care |
| HLTWHS006 | Manage personal stressors in the work environment |
Elective Units
| Number | Title |
|---|---|
| BSBINM301 | Organise workplace information |
| BSBWOR301 | Organise personal work priorities and development |
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM001 | Provide first point of contact |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCPRT001 | Identify and respond to children and young people at risk |
| CHCVOL001 | Be an effective volunteer |
Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.
Enrol NowCourse Location
OTEN (Open Training Education Network)
51 Wentworth Rd,
Strathfield
Phone
131 601
Download Course Brochure
Enter your details to make an enquiry and receive the course brochure
21OTE-078 S:01 Jul 2021 E:30 Jun 2022 D:364