Class details
Schedule Pace and number of hours.
Full Time
Delivery Method of course delivery.
Combination
Duration
Course duration Time required to complete this course.
3 months
Start date First day of attendance online or on campus.
12th Jul 2021
End date Final day of attendance online or on campus.
26th Nov 2021
Time Commitment
Class time Dedicated hours required each week in either online or on campus classes.
16 hours
Additional study time The minimum recommended hours you will need to commit to your studies outside of class hours. This may include private study, work placements and research.
1 hours
Fee details
Course fees are released each semester.
We'll confirm your fee before enrolment.
Proposed timetableWhat time classes run
This course is currently scheduled on Monday and Tuesday from 9.00am to 3.30pm, and Wednesday from 9.00am to 1.00pm. This timetable may change and will be confirmed by your teacher.
Additional informationOther things to know
Assessments
Assessments give you the opportunity to demonstrate what you have learnt and to identify the knowledge or skills that may need further development.
Knowledge assessments: multiple choice questions, short answer questions, case studies
Practical skills assessments: demonstrations under observation
Work placement
Work placement provides you with opportunities to respond to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.
There is no work placement for this qualification.
Materials needed
To complete this course, the following materials are required:
There are no materials needed for this qualification.
Additional entry requirements
To make sure this delivery option is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
To successfully complete this course, you will need to demonstrate practical components of the course either in a retail work environment or in a simulated retail environment at selected TAFE NSW Campuses. Learners will need a USB and a recording device (mobile phone).
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate II in Retail Services qualification, you’ll need to successfully complete 12 Units of competency, including 7 core and 5 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Contribute to workplace health and safetySIRXWHS002
Communicate in the workplace to support team and customer outcomesSIRXCOM001
Engage the customerSIRXCEG001
Organise personal work requirementsSIRXIND003
Course deliveryCombination study
Learn through a combination of classroom based, on campus classroom, virtual classroom, online and/or workplace activity. For example, you may participate in scheduled face-to-face or virtual classroom activities, have an element of self-directed learning with online content, and/or receive supervised training while on the job, doing work experience, or on placement.
Classroom activity will be scheduled, but online learning can provide more flexibility. Teacher support will be provided for all study. Access to a computer with an internet connection is required.
Inverell
TAFE NSW Inverell is conveniently located just a few blocks from the town centre of Inverell, a historic northern NSW town affectionately known as 'Sapphire City' for its gemstone heritage. The campus offers diverse training opportunities for students of all ages. We offer specialised programs in hospitality, cookery, business, digital media, design, engineering, automotive, early childhood education and care, community services, aged care and general education. These programs are designed to equip students with the skills and knowledge needed to address gaps in the local workforce and thrive in their chosen careers.
Campus address
Evans Street Inverell 2360
Parking on campus grounds is available.
Refer to your local bus timetables, visit transportnsw.info
Facilities
TAFE NSW campuses work closely with the community and industry to ensure you have access to the industry standard technologies, equipment and facilities.
Computer labs
Conference rooms
Library
Various specialist classrooms
Student support
We're here for you. Get help and assistance with nearly every aspect of your study life - from study support and student resources, to counselling, guidance, and help finding jobs or accommodation.
- Mon8:30 am - 4:30 pm
- Tue8:30 am - 4:30 pm
- Wed8:30 am - 4:30 pm
- Thu8:30 am - 4:30 pm
- Fri8:30 am - 4:30 pm
- SatClosed
- SunClosed
- Student Services Phone: 131 601
- Counselling and careers Phone: 131 601 Email: CounsellingandCareerDevelopmentSupport@tafensw.edu.au
- Disability services Phone: 131 601 Email: DisabilityandAccessStudentSupport@tafensw.edu.au