Class details
Schedule Pace and number of hours.
Part Time
Delivery Method of course delivery.
Combination
Duration
Course duration Time required to complete this course.
3 months
Start date First day of attendance online or on campus.
28th Feb 2022
End date Final day of attendance online or on campus.
5th Aug 2022
Time Commitment
Class time Dedicated hours required each week in either online or on campus classes.
12 hours
Additional study time The minimum recommended hours you will need to commit to your studies outside of class hours. This may include private study, work placements and research.
6 hours
Fee details
Course fees are released each semester.
We'll confirm your fee before enrolment.
Proposed timetableWhat time classes run
This course is currently scheduled on Monday with day classes. Student support is available on Friday. This timetable may change and will be confirmed by your teacher.
Additional informationOther things to know
Assessments
Assessments give you the opportunity to demonstrate what you have learnt and to identify the knowledge or skills that may need further development.
Knowledge assessments: multiple choice questions, short answer questions, case studies
Practical skills assessments: demonstrations under observation
Work placement
Work placement provides you with opportunities to respond to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.
There is no work placement for this qualification.
Materials needed
To complete this course, the following materials are required:
There are no materials needed for this qualification.
Additional entry requirements
To make sure this delivery option is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
There are no additional requirements for this qualification.
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate II in Retail Services qualification, you’ll need to successfully complete 12 Units of competency, including 7 core and 5 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Contribute to workplace health and safetySIRXWHS002
Communicate in the workplace to support team and customer outcomesSIRXCOM001
Engage the customerSIRXCEG001
Organise personal work requirementsSIRXIND003
Course deliveryCombination study
Learn through a combination of classroom based, online and/or workplace activity. For example, you may participate in scheduled classroom activity, have an element of self-directed learning with online content, and/or receive supervised training while on the job, doing work experience, or on placement.
Classroom activity will be scheduled, but online learning can provide more flexibility. Teacher support will be provided for all study. Access to a computer with an internet connection is required.
Lismore
TAFE NSW Lismore is located in the heart of the Northern Rivers region. It is known for its strong arts and cultural focus. The campus is also close to many beautiful national parks. After the 2022 floods, the campus began operating across two sites. Most courses are now held at the main campus (192 Keen Street, Lismore CBD). All creative courses are run from purpose-built facilities at Southern Cross University (Military Road, East Lismore). TAFE NSW Lismore serves around 30,000 people across the city and nearby areas. The campus supports a diverse and growing community. We remain committed to educating and empowering students. Our goal is to meet the changing needs of the local area. Customer Service is available at both sites from 8:30am to 4pm, Monday to Friday.
Campus address
192 Keen Street Lismore 2480
Parking on campus grounds is available.
Refer to your local bus timetables, visit transportnsw.info
Facilities
TAFE NSW campuses work closely with the community and industry to ensure you have access to the industry standard technologies, equipment and facilities.
Aunty Fay Room, a dedicated Aboriginal meeting place
Dedicated art gallery and exhibition space
Dedicated design and media computer labs
Fully equipped pottery studio
Simulated business offices
Simulated hospital nursing environment
Video production studio
Student support
We're here for you. Get help and assistance with nearly every aspect of your study life - from study support and student resources, to counselling, guidance, and help finding jobs or accommodation.
- Mon8:30 am - 4 pm
- Tue8:30 am - 4 pm
- Wed8:30 am - 4 pm
- Thu8:30 am - 4 pm
- Fri8:30 am - 4 pm
- SatClosed
- SunClosed
- Student Services Phone: 131 601
- Counselling and careers Phone: 131 601 Email: CounsellingandCareerDevelopmentSupport@tafensw.edu.au
- Disability services Phone: 131 601 Email: DisabilityandAccessStudentSupport@tafensw.edu.au