National code: CHC42021

Certificate IV in Community Services

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Overview About this course

Develop the skills to work in community services. Make an impact in people’s lives by giving quality care and case management expertise in areas like child protection, juvenile justice, mental health, domestic violence, disability, alcohol and drugs.

Is Community Services right for you?

Community Services workers empower and support disadvantaged and vulnerable people to achieve their goals. They provide housing, mental health, disability, multicultural, financial, youth, domestic and family violence support. Your experience and career goals will help determine what pathway is best for you. Watch our video to learn more.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Design and deliver personalised services to individuals or groups

  • Provide practical support, advocacy or interventions

  • Use communication to build relationships

  • Assess the needs of people with domestic violence and/or alcohol and other drugs issues

  • Facilitate responsible behaviour

  • Follow safe work practices for self care and client care

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited qualification at Certificate IV level

  • A pathway to continue your study in community services

  • A solid foundation for a career in community services

Suitability Is this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Good communication skills

  • Independence and teamwork skills

  • Patience and can relate easily to people

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like: community service worker, case worker, support worker, domestic violence worker and outreach officer.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 1 Course

Begin here to gain experience and confidence in this study area.

Further study 1 Course

Advance your skills to take your career to the next level

Related study 0 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

The Certificate IV in Community Services does not have any related courses.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate IV in Community Services qualification, you’ll need to successfully complete 15 units of competency, including 7 core and 8 speciality units.

Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Facilitate the interests and rights of clients CHCADV001

  • Use communication to build relationships CHCCOM002

  • Recognise and respond appropriately to domestic and family violence CHCDFV001

  • Work with diverse people CHCDIV001

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Study options Find a location to enrol

Choose from the below study options and locations to discover what works with your lifestyle. Heart your favourites and compare courses.