National code: SIT60322

Advanced Diploma of Hospitality Management

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Overview About this course

Acquire specialist leadership skills and prepare for senior hospitality management roles. Be challenged to think on your feet and find innovative business solutions to enhance customer experiences, all while leading and managing a team.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Implement advanced sales techniques

  • Develop and implement marketing strategies

  • Prepare and implement business plans

  • Manage diversity in the workplace

  • Lead customer service practices

  • Process and manage financial transactions

  • Lead teams, roster and coach others

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited qualification at Advanced Diploma level

  • Confidence in your leadership and management approach

  • Strong opportunities for career progression

  • A pathway into tertiary study

Suitability Is this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Completion requirements

During your study you’ll need to provide your teacher with the following evidence:

  • A current RSA (Responsible Service of Alcohol) and/or RCG (Responsible Conduct of Gambling) competency card, if you're undertaking any of the units in this course that involve alcohol. RSA unit SITHFAB021 and RCG unit SITHGAM022 are exemptions.


  • The NSW Liquor and Gaming regulations require students to be 18 years of age or older if they are undertaking units that involve the service of alcohol and/or gaming operations.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • An interest in moving into senior leadership and management roles

  • A passion for delivering quality customer service

  • An awareness of the additional costs incurred if obtaining your RSA and/or RCG competency card or your Food Authority NSW Food Safety Supervisor Certificate

  • The ability to provide your own hospitality student uniform including enclosed shoes with non-slip soles. The uniform will vary between different TAFE NSW locations such as dress pants or knee length skirt and a long sleeve button up shirt

  • Language, Literacy and Numeracy (LLN) at a Year 12 high school level


  • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

  • This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like: food and beverage manager, café owner or manager, area manager or operations manager, executive chef, head chef, executive housekeeper and motel owner or manager.


This qualification includes electives with licensing requirements that are regulated by Liquor and Gaming NSW. Some of the electives in this course require you to hold an RSA and be 18 years old. RSA - Responsible Service of Alcohol RCG - Responsible Conduct of Gambling On successful completion of these electives, you will be issued with an interim RSA and RCG certificate on completion. The interim certificate licenses enable you to work in the industry immediately and are only valid for a short period while you apply for your permanent competency cards. You will need to present these certificates at Service NSW with 100 points of ID within three months to receive your RSA and RCG competency cards. It's important to note that you while you can undertake this unit to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old. If you are 17 years old, we can tailor the course to your specific circumstances. Contact us to talk through the options available to you. Recognition of NSW RSA and RCG competency in other jurisdictions Legislative requirements differ across borders. Check with the relevant state or territory authority to see if your NSW RSA and RCG competency is recognised.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 2 Courses

Begin here to gain experience and confidence in this study area.

Further study 1 Course

Advance your skills to take your career to the next level

Related study 2 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Advanced Diploma of Hospitality Management qualification, you’ll need to successfully complete 33 units of competency, including 14 core and 19 speciality units.

Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Manage organisational finances BSBFIN601

  • Develop and implement business plans BSBOPS601

  • Develop and manage quality customer service practices SITXCCS016

  • Manage finances within a budget SITXFIN009

  • ... 4

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Study options Find a location to enrol

Choose from the below study options and locations to discover what works with your lifestyle. Heart your favourites and compare courses.