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National code: BSBSS00121

Statement of Attainment in Medical Administration Skill Set

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Overview About this course

Gain the in-demand skills to create an efficient and safe medical reception space. Graduate ready to enter the versatile healthcare industry as a respectful, competent medical receptionist.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Use emotional intelligence, empathy, compassion, problem solving and teamwork skills

  • Maintain respect, discretion and integrity in all communications

  • Schedule medical appointments and process patient payments

  • Use medical terminology correctly in verbal and written communication

  • Maintain and archive confidential records

  • Manage medical stock, supplies and equipment

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally accredited Statement of Attainment

  • Credit towards a full qualification

  • Skills and confience to graduate job ready

  • Experience using an industry-standard medical software package

  • Strong pathways to continue your studies and enhance your career opportunities

Suitability Is this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Good communication and interpersonal skills

  • Organisational skills and the ability to multitask

  • The desire to positively impact the wellbeing of patients and clients

  • Willingness to learn about and use technology and medical software

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like: medical receptionist or medical billing officer in a medical hub, hospital, dental surgery or other allied health offices.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 0 Courses

Begin here to gain experience and confidence in this study area.

The Statement of Attainment in Medical Administration Skill Set does not have any pre-requisite courses.

Further study 4 Courses

Advance your skills to take your career to the next level

Related study 1 Course

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Maintain patient records BSBMED303

  • Manage patient recordkeeping system BSBMED401

  • Prepare and process medical accounts BSBMED302

  • Apply the principles of confidentiality, privacy and security within the medical environment BSBMED305

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Info sessions Want to know more?

There are a total of 4 information sessions planned for this course. They'll take place at different locations across the state.

You can select a delivery option below to see the sessions available. Or you can view all sessions related to Healthcare

Delivery options Find a location to enrol

On campus, online and blended study environments; at TAFE NSW your learning works with your lifestyle. Heart your favourites, compare courses and discover what works for you.