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    National code: TLI20421

    Certificate II in Supply Chain Operations

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    OverviewAbout this course

    Gain the experience you need to take on entry-level roles in warehousing and logistics. Develop your communication skills, learn the roles, functions and responsibilities of the supply chain industry, and work safely in a warehouse environment.

    OutcomesWhat you'll gain

    Learning outcomes

    Through a mixture of theory and practical course work, learn to:

    • Dispatch and replenish stock

    • Receive and package goods

    • Pick and process orders

    • Participate in stocktakes

    • Shift materials safely using manual handling methods

    • Use your product knowledge to complete work operations and deliver quality service to customers

    Course outcomes

    Gain practical experience and develop specialist skills that give you an advantage in the job market.

    • The ability to complete workplace inductions or orientations and load and unload goods and cargo in a warehouse environment

    • Experience in identifying workplace hazards, assessing the risks and completing safety documentation

    • A sound understanding of the fundamentals of the chain of responsibility and your personal responsibilities in the industry

    • A strong pathway to continue your study and enhance your career opportunities

    SuitabilityIs this course right for you?

    Entry requirements

    Some courses require evidence of previous experience or study before you can enrol

    • There are no entry requirements for this qualification. You can enrol today.

    Completion requirements

    During your study you’ll need to provide your teacher with the following evidence:

    • You must successfully pass both the TAFE NSW and SafeWork NSW High Risk Work Licence assessments to be eligible for your SafeWork NSW High Risk Work Licence. For more details, see the licensing section below.

    Entry recommendations

    To be prepared for this course, we recommend that you have:

    • A valid form of ID to prove you are at least 18 years old as part of SafeWork NSW requirements to undertake the SafeWork NSW High Risk Work Licence assessment conducted via this course

    • The ability to provide your own Personal Protective Equipment (PPE) including a hi-vis vest, safety glasses and steel cap boots

    • A reasonable level of physical fitness to undertake manual handling, lifting and loading of cargo into trucks

    • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

    • This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

    TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

    PathwaysFuture career and study options

    Career pathways

    Our graduates go onto roles like: depot yard person, despatch clerk, inventory clerk, loader, pick packer, reach truck/forklift driver, receiving clerk, store person, transport clerk and warehouse operator.

    Licensing

    This course leads to a licensed occupation in NSW which means you must hold a SafeWork NSW High Risk Work Licence to gain employment in this field. This course includes unit/s that allow you to apply to be assessed for the SafeWork NSW High Risk Work Licence. SafeWork NSW conducts the licence assessment and requires you to be at least 18 years old by the time you are assessed, evidenced by a valid form of ID. 

    During your course, you will enrol in your specific licensing assessment by logging into the MyServiceNSW app. Visit MyServiceNSW to set up your account.  Once logged in, follow these four steps: 

    1. Complete your digital proof of identity by providing two forms of listed identification.
    2. Select and enrol in your chosen SafeWork NSW High Risk Work Licence assessment through your MyServiceNSW account. You’ll receive a confirmation email with your Assessment Enrolment Number (AEN).
    3. Provide your AEN to the SafeWork NSW High Risk Work Licence accessor before your assessment. 
    4. After successfully completing your assessment, your results will be sent directly to your email address. 

    Please note: You can get support with the SafeWork NSW High Risk Work Licence enrolment process by calling Service NSW on 13 77 88, Monday to Friday, 7am to 7pm (AEST).

    Visit SafeWork NSW for more information.

    Study pathways

    Take your study further with other courses offered at TAFE NSW:

    Previous study0 Courses

    Begin here to gain experience and confidence in this study area.

    The Certificate II in Supply Chain Operations does not have any pre-requisite courses.

    Further study0 Courses

    Advance your skills to take your career to the next level

    The Certificate II in Supply Chain Operations does not have any post-graduate courses.

    Related study1 Course

    Strengthen your expertise and gain specialist skills to expand your employability.

    Your experience counts

    At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

    UnitsUnits taught in this course

    Courses are made up of a combination of both core and specialty units. In the Certificate II in Supply Chain Operations qualification, you’ll need to successfully complete 14 units of competency, including 5 core and 9 speciality units.

    Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

    Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

    • Identify the roles and functions of the supply chain industryTLIX0023

    • Complete workplace induction proceduresTLIL0007

    • Participate in basic workplace communicationTLIE1003

    • Ensure the safety of transport activities (Chain of Responsibility)TLIF0009

    TAFE NSW servicesFacilities and support

    TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

    • TAFE NSW Disability Support Service

    • TAFE NSW Language, Literacy and Numeracy (LLN) support

    • TAFE NSW Aboriginal Support; Learner support (ABE)

    • TAFE NSW Careers, Counselling and Pathways Service

    • TAFE NSW Libraries

    • Scholarship programs – be supported as you explore your talents and fulfil your potential

    • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

    • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

    • Student associations – get social with our student community

    Study optionsFind a location to enrol