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CASE STUDY

Australian Library and Information Association

Enterprise - Case Study - ALIA - Content

Australian Library and Information Association and TAFE Enterprise – offering book smarts, online 

Founded in 1937, the Australian Library and Information Association (ALIA) is the peak professional organisation for the Australian library and information services sector. ALIA represents the interests of members and the community and continues to foster a vibrant professional culture while providing expert advice to key decision makers on the profession’s behalf.

The challenge 

  • Supply online learning to ALIA members and the sector at large
  • Provide industry specific professional development opportunities for individuals at varying career stages and educational levels
  • Provide a framework for ongoing learning
  • Help to build an ALIA certified professional membership

TAFE Enterprise delivered 

By understanding ALIA’s needs and working closely with them, TAFE Enterprise was able to deliver: 

  • training that was flexible, reasonably priced, up-to-date and professional
  • highly relevant and useful training to contemporary professionals working in a wide range of settings
  • in-depth course topics, content and outcomes based on detailed assessments of industry needs and trends

The result 

  • Training has improved professional practice and client services
  • Students have attained new jobs as a result of the additional skillsets they developed
  • Managers are sending larger groups of staff to training courses, having received positive feedback from staff that attended the previous year’s course
  • Satisfied, returning students has meant ALIA training continues to provide a significant supplementary income for the organisation, allowing them to offer a wide range of additional services and support to their members

Testimonials 

“TAFE Enterprise staff have offered a consistent supply of high quality learning opportunities for a number of years, and they will happily work with us to develop new ideas for courses.
It is a strong two-way partnership.

They have the ‘back-end’ structures and processes in place to manage and support the industry education-supply relationship, in a way that most other public facing educational organisations do not.”

Kirrin Sampson, ALIA Strategic
Programs and Engagement Manager

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