null

Offering Info

Certificate III in Business (Medical Administration)

  • National Course Code: BSB30120
  • TAFE NSW code: BSB30120-05V01-22OTE-023

Location – TAFE Digital

Attendance

Self paced

Delivery

Online

Course Start Date

Anytime

Study Commitment

10 Hours per week

Duration

1 year

  • Nationally Recognised Training
  • Traineeship Allowed
  • This training is fully government-subsidised under JobTrainer

Course Details

The nationally recognised Certificate III in Business (Medical Administration) equips you with in-demand, specialised, work-ready skills to interact with patients and support medical practices as a medical receptionist and more.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Liaise with patients and medical professionals using correct medical terminology
  • Observe safety, confidentiality and privacy expectations in a medical setting
  • Recognise and leverage diversity among patients and colleagues
  • Prepare and process medical accounts

DEVELOP YOUR TALENT

Develop the attributes to help you get ahead:

  • A passion for the medical and health industry
  • A caring and empathetic nature
  • Excellent communication skills with a wide range of people
  • Attention to detail
  • Strong time management and task-prioritisation

ACHIEVE YOUR GOALS

Completing this course provides you with:

  • A nationally recognised qualification at Certificate III level
  • A strong pathway to continue your study and enhance your career opportunities

Career opportunities:

  • Medical receptionist
  • Hospital receptionist
  • Administrative assistant
  • Customer service representative (with a health focus)

GROW YOUR CAREER

Take your career further with the:

  • Certificate IV in Business
  • Certificate IV in Health Administration
  • Certificate IV in Medical Practice Assisting
  • Diploma of Practice Management

When you study with TAFE NSW, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

ENTRY REQUIREMENTS

There are no entry requirements for this qualification. You can enrol now.

Traineeship
TAFE NSW also offers the Certificate III in Business as a traineeship. To be eligible to enrol as a trainee you must:

  • Be employed in the medical and health sector as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, we recommend that you have:

  • Language and literacy skills to interpret technical language and pronounce complex and specific words correctly
  • Numeracy skills to do foundational mathematical calculations and interpret sequential numerical information when dealing with fees and processing medical accounts
  • A computer with internet access
  • Some experience with computer software like the Microsoft Office suite
  • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic files
  • Confidence to work independently

TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

If you need help preparing for study, contact us about your options.

Discover the skills you need, for the job you want at a TAFE NSW Information Session.

STUDY COMMITMENT

This is a part time, online course. You must attend approximately 10 hours of class. You may also be required to complete approximately 2 hours of additional study. This additional study could include private study, work placements and research.

The course will run for 1 year.

We offer student services and study support to ensure you can achieve your goals. Learn about TAFE NSW Student Services

As a TAFE NSW student in this course, you will have access to:

  • LinkedIn Learning (formerly Lynda.com)
  • Smarthinking - after hours online study support service
  • Easy computing online short courses
  • Access to local TAFE libraries
  • Accessibility and Disability Support Services
  • Access to Read&Write learning support software at TAFE and at home

An individual training plan will be provided when you enrol in this course. Your plan will outline the recommended study timetable and detail your units and assessments.

This is a fully government-subsidised JobTrainer course. Eligibility criteria applies.

SMART AND SKILLED FEES

This course is government-subsidised, meaning you pay a portion of the full course fee to TAFE NSW and the NSW Government will pay the balance. However, you must meet certain eligibility criteria for this to apply.

Depending on your previous qualifications and experience, your fee may be less than the maximum fee quoted. Your actual fee and eligibility for concession/exemption will be calculated and confirmed during the enrolment process. Payment plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

For further information about eligibility and explanations of the different fee categories, visit Are You Eligible?

PAYMENT OPTIONS AND ASSISTANCE

This course is approved for a Commonwealth VET Student Loan (VSL). If you meet the VSL eligibility and academic suitability requirements, you are able to apply to the Commonwealth for a loan to cover all or part of your course fee. We will ask you whether you would like to apply for a VET Student Loan when you enrol and advise you of the process.

The loan cap for this course is $0,000. This means the maximum amount you can borrow for each Unit of Study is $0,000, and you will need to directly pay the remaining $0,000 for each Unit of Study.

Find out more about VET Student Loans.

Direct payment by Unit of Study instalments is available for this course.

The Units of Study and associated fees for this course are detailed below. Fees are charged on the census day for each Unit of Study. To secure a loan for part or all of your course, you must be eligible and submit a valid application to the Commonwealth for a VET Student Loan. You may withdraw prior to the census date without incurring a fee.

Do Not enter any information related to course fees! Even if it is in the Fee Explanatory Text field.

ADDITIONAL RESOURCES

You will need to provide for yourself the following resources which you will keep when you complete your study:

Example:
Australian Boating Manual, Dick Gandy, 5th Edition, ISBN 978-0-646-91680-4: $90.00
Personal Protective Equipment - cotton drill overalls, steel capped work books, safety glasses, ear muffs: $180.00
Black business trousers, black shirt, black leather shoes: $150.00

READ BEFORE YOU ENROL

Learn about TAFE NSW Fees

Learn about TAFE NSW Payment/Funding

RECOGNITION

Recognition is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster.

Learn about Recognition at TAFE NSW Recognition

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details. (only if available as a trainee)

Core Units
Number Title
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
Elective Units
Number Title
BSBPEF301 Organise personal work priorities
BSBTEC201 Use business software applications
BSBTEC301 Design and produce business documents
BSBMED301 Interpret and apply medical terminology appropriately
BSBMED302 Prepare and process medical accounts
BSBMED303 Maintain patient records
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

Note: Not all elective units listed may be available to study, please enquire for more information.

Clerical Officer
Customer Service Officer
Data Entry Operator
Information Officer
Payroll Officer
Word Processing Operator

Whether you're a school leaver, an aspiring apprentice, looking to kickstart a career, or you're upskilling, reskilling, or re-training, there's a TAFE NSW course to give you the skills you need for the job you want.

Enrol Now

Course Location

TAFE Digital
Phone 131 601

Fees information

We understand that many students are confused by different fees for similar courses, and want to reassure you that studying with TAFE NSW won't damage your hip pocket.

Learn more about Fees information.

Payment options and assistance

Explore payment methods, pay by instalment, scholarships and VET Student Loans.

Learn more about Payment options and assistance.

 

Enrol Now
Unsave Course

Download Course Brochure

Enter your details to make an enquiry and receive the course brochure

22OTE-023 S:01 Jul 2022 E:30 Jun 2023 D:364