Who we help

At the TAFE NSW Tax Clinic, we offer help to eligible:

• individuals
• small businesses.

We prioritise support for those in serious financial hardship who have been referred from our community partner organisations.

Due to clinic capacity limits, clients who are not facing significant financial hardship may not be offered support.

You may be eligible for our Tax Clinic support if:

• you’re receiving letters or messages from the ATO about overdue tax returns, or you’re more than 2 years behind on your BAS
• if you made less than $40,000 in the last 12 months
• if you can't afford to pay a tax agent or don’t have access to one.

To confirm your eligibility, please visit the National Tax Clinics website. 

Our tax clinic operates out of our Ultimo campus. We assist clients across NSW through various methods, including:

• face-to-face appointments

• virtual consultations

• phone support

• regional educational outreach seminars.

We provide a range of services to help individuals and small businesses manage their tax matters. Whether you need guidance on using online tools or support with complex tax issues, our team is here to assist.

Some of the key areas we can help with include:

• Using myGov and ATO online tools

• Tax file number (TFN) – registrations, lost or stolen TFNs

• Tax advice – income and deductions, GST, pay as you go (PAYG) instalments, residency, capital gains tax (CGT) and small business tax obligations

• Lodging your tax return

• Business registrations – ABN and GST registration, cancellations

• Lodging Business Activity Statements (BAS)

• Managing tax debt – payment plans, penalty remission requests, and hardship requests

• Disputing an ATO decision – lodging an objection.

If you are eligible to receive assistance from our Tax Clinic, please email us to get in touch and we can help you book your appointment.

To learn more about the program, please visit the National Tax Clinics website.

Operating dates: 1 April 2025 to 31 October 2025

Opening hours: Tuesdays and Wednesdays 9.00am – 5.00pm

Location: TAFE NSW Ultimo
The Muse, Level 1
651-731 Harris Street, Ultimo 2007

If you have any questions, you can call the Customer Support team on 02 7921 4884 or send us an email to get in touch.