Existing suppliers

At TAFE NSW, we value our supplier partnerships and make it easy to work with us. Find key information to help you manage payments and invoicing, SAP Business Network, compliance and site safety.

TAFE NSW uses approved buying channels to help ensure prompt payment:

• purchasing card (Pcard).

• purchase order (PO) – a 10-digit number (e.g. 70000xxxxx).

• contract – a 3–4 digit number starting with ‘C’ (e.g. Cxxxx).

Important: You should only supply goods or services once a TAFE NSW contact or contract manager confirms the correct buying channel.

View the TAFE NSW purchase order terms and conditions for more details.

TAFE NSW follows a ‘No PO, no pay’ policy. Suppliers must not provide goods or services until they’re registered with us.

We must create and approve a valid purchase order or contract before any work starts. We then send it to the supplier. We cannot process invoices without a PO or contract number.

TAFE NSW uses the SAP Business Network to send purchase orders, invoice updates and payment notices.

Use the guides below to help manage your account:

• How to contact SAP Ariba for support with POs and invoices

• How to add email addresses for order and invoice notifications

• How to create download report on invoices

• How to upgrade to an Enterprise account

• SAP Business Network supplier learning website

To update your details, call TAFE Finance Shared Services on 1300 823 343 and follow the prompts.

To change key information like your business name, ABN or bank details, you must provide supporting evidence.

This includes a signed letter on company letterhead that outlines the changes and a recent bank statement to confirm your request.

Suppliers must submit invoices electronically through the SAP Business Network. This helps make sure you get paid on time and in line with your payment terms.

There are 2 ways to submit e-invoices, depending on the buying channel. 

Each option below includes a reference guide:

• Invoice against a TAFE NSW contract purchase order
• Invoice against a TAFE NSW standard purchase order

All TAFE NSW suppliers have a standard payment term of 30 calendar days, unless their contract states otherwise.

Small businesses eligible under the NSW Government faster payment terms policy will be paid within 5 business days.

When TAFE NSW awards a contract, we set up a Contract Workspace (e.g. CW1234) in the SAP Business Network to manage transactions. 

Suppliers may need to complete a performance survey linked to their contract. Surveys are sent through the SAP Business Network on a set schedule – weekly, monthly, quarterly or twice a year.

You have 30 days to complete each survey. Once submitted, your responses are stored in Ariba and visible to TAFE NSW. Surveys will be sent again as needed. See the TAFE NSW contract performance survey guide for more information.

At TAFE NSW, we protect the health and safety of everyone on our campuses. We have a duty of care to students, workers and visitors.

All contractors and consultants must complete a compulsory induction before starting work. You must complete the TAFE NSW contractor induction, which is valid for 12 months.

If you work on a construction project, you must also hold a general construction induction card, also called a white card. Your TAFE NSW project or facilities officer will let you know if you need to complete a local site or project-specific induction.

Need help or have questions? Find key contacts, submit enquiries and share feedback. Access helpful links and FAQs for support.