Set up multifactor authentication with Security Key

To securely log in to TAFE NSW systems using your multifactor authentication (MFA) with your Security Key, follow the steps below to:

pair your TAFE NSW account with your Security Key
use your Security Key when you log in.

Before you start

You’ll need a computer connected to the internet and your Security Key.

Account security

If you ever see an authentication request when you're not trying to log in, it could be someone else with your password. If this happens, report it to Student Services urgently on 131 601.

Step 1: Log in to the Student Hub

Option 1: If you have logged in to your TAFE NSW account before

If you’ve already logged in to your TAFE NSW account, you’ll need to adjust your account settings before you can activate MFA.

Log in to the Student Hub with your TAFE NSW account.
Locate your name in the top right corner and select ‘Manage Preferences’ from the dropdown menu.

Slide the MFA switch to ‘ON’.
Select ‘Save’.
Log out of your account, then log back in.
Follow the prompts to set up your MFA software.

Option 2: If you’re logging in for the first time follow the steps below.

On your computer

The first time you log in to a TAFE NSW system with your username and password, you'll see the 'Activate MFA' screen.
Select ‘Yes’.

Step 2: Pair your Security Key

You will see the ‘Welcome to PingID' screen. Select 'Start’.

Your computer screen will show ‘Add a new device’.
Select ‘Security Key’.

When the Security Key Pairing screen appears, insert your Security Key into a USB port on your computer and follow the on-screen prompts.

Step 3: Set up your Security Key

The exact process will vary depending on the operating system of your computer. This guide shows the process for Windows 11.

Select ‘Security Key’.
Select ‘Next.

Select ‘OK’ to proceed with setup.

Select ‘OK’ to create a credential on your security key.

Enter and confirm a PIN to secure your Security Key.
Select ‘OK’ to continue.

Touch the button on your Security Key.

This completes your Security Key set up. Select ‘OK’ to continue.

Authenticate your login using Security Key

When you log in to the TAFE NSW system, you will need your Security Key with you. It's a good idea to keep your Security Key on a keyring to keep it close by.

After typing in your TAFE NSW password, you will see a screen asking you to plug in your Security Key.

Insert your Security key into a USB port on your computer.
Select your Security Key.
Select ‘Next’.

Enter the PIN for your Security Key.

Touch the button on your Security Key.
The Security Key will authenticate and you will be logged in.

If you don’t have your Security Key

If you don’t have your Security Key, you can generate a one-time passcode. The passcode will be sent to your personal email address.